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MikeD

Member

Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline

7th Mar 06 at 21:48

Last week I got an upgrade on Vodafone and they have put me on an 18month contract, Thinking about that it im not that happy about it.

Am I right in thinking i get 14 days and I can change my mind?

also if thats right will they have to go back to my previous contract?

chris-sri

Member

Registered: 3rd Apr 05
User status: Offline

7th Mar 06 at 21:49

Was it done in a shop or directly over the phone?

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 21:49

Where did you get it from?

A shop or over the phone?

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 21:50

Snap

chris-sri

Member

Registered: 3rd Apr 05
User status: Offline

7th Mar 06 at 21:50

MikeD

Member

Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline

7th Mar 06 at 21:53

LOL it was a vodafone shop

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 21:55

No you dont

But over the phone you do. Thats as standard though, ring them & ask.

Kick off if needs be

What phone is it?

MikeD

Member

Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline

7th Mar 06 at 22:00

I got a W900i Im not happy about 18 months till a new phone, may sell this one and go back to my old one

chris-sri

Member

Registered: 3rd Apr 05
User status: Offline

7th Mar 06 at 22:02

Matt if it was "faulty" I think they would reverse it if he said that he'd lost faith in the product. What do you reckon?

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 22:04

Maybe, but they would want to swap it.

Tell them the 3G doesn't work anywhere & that is why you got it

_Allan_

Member

Registered: 24th Mar 04
User status: Offline

7th Mar 06 at 22:04

quote:
Originally posted by chris-sri
Matt if it was "faulty" I think they would reverse it if he said that he'd lost faith in the product. What do you reckon?

You get 14 days cooling off regardless....

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 22:07

Not on upgrades you dont

MikeD

Member

Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline

7th Mar 06 at 22:11

so there isnt really a way out of it

_Allan_

Member

Registered: 24th Mar 04
User status: Offline

7th Mar 06 at 22:12

quote:
Originally posted by Matt H
Not on upgrades you dont

I've returned 2 upgrades to vodafone without hassle, however both phones were unopened and sims unused...

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 22:12

Yes there is

Do what I said

It easily argueable

Ring them first though

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 22:13

quote:
Originally posted by _Allan_

quote:
Originally posted by Matt H
Not on upgrades you dont

I've returned 2 upgrades to vodafone without hassle, however both phones were unopened and sims unused...

You use the existing sim on Vodafone

And where did yours come from?

MikeD

Member

Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline

7th Mar 06 at 22:14

Wont they just want to change the phone to a non 3G one?

chris-sri

Member

Registered: 3rd Apr 05
User status: Offline

7th Mar 06 at 22:15

Yes but the only reason you upgraded was to get 3g

MikeD

Member

Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline

7th Mar 06 at 22:17

ahh good idea

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

7th Mar 06 at 22:21

Bingo!

That was what I meant

_Allan_

Member

Registered: 24th Mar 04
User status: Offline

7th Mar 06 at 22:30

quote:
Originally posted by Matt H

quote:
Originally posted by _Allan_

quote:
Originally posted by Matt H
Not on upgrades you dont

I've returned 2 upgrades to vodafone without hassle, however both phones were unopened and sims unused...

You use the existing sim on Vodafone

And where did yours come from?

No I'm on O2 now, Vodafone keep trying to shove 18 month contracts down my throat for decent phone deals. So after 10 years I said bye bye and switched to O2

The upgrades and sim cards came from Vodafone themselves.

Not saying I won't go back to them in couple of months but lately their online deals aint what they used to be