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Author texting from abroad playing up can i complain?
Carl
Member

Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
21st Jun 06 at 11:03   View User's Profile U2U Member Reply With Quote

The girlfriend is in turkey and she is texting me and i keep getting duplicate texts, just got one 3 times and it was only half a message. Is there anyway i can phone up o2 and complain and get them to refurd the credit it is no doubt probably munching?
ssj_kakarot
Member

Registered: 29th Apr 03
Location: hartlepool
User status: Offline
21st Jun 06 at 12:03   View User's Profile U2U Member Reply With Quote

na they wont credit you back, tbf its probs not o2 any way as it will be the service provider that us being used whilst the phone is roaming.

if you complain enought some one might give you a gesture of goodwill but i doubt it.

chances are shes not being charged for 3 messages any way.

but yeah o2 wont be at fault really, but some one might take pity on you, call centres are very touch and go sometimes you get a decent person who will help you the other time you will get a twat who wont care.
Carl
Member

Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
21st Jun 06 at 12:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ssj_kakarot
na they wont credit you back, tbf its probs not o2 any way as it will be the service provider that us being used whilst the phone is roaming.

if you complain enought some one might give you a gesture of goodwill but i doubt it.

chances are shes not being charged for 3 messages any way.

but yeah o2 wont be at fault really, but some one might take pity on you, call centres are very touch and go sometimes you get a decent person who will help you the other time you will get a twat who wont care.


yeah think it depends on who i drop on then.

 
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