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Author O2 Returns
James
Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline
27th Jul 06 at 11:38   View User's Profile U2U Member Reply With Quote

Didnt like my N80 so decided to send it back because it was within 14 days.

Sent it back special delivery yesterday, tracked it and found it got delivered at 11:30.

Rung O2 and said, right its been delivered please can I order a K800i.

They said "Sorry the return isnt on the system, it can take up to a week to appear on the system."



A week? Just to open the box and record it on the system. Ridiculous. Phone companies never fail to amaze me.

[Edited on 27-07-2006 by James]
Matt H
Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
27th Jul 06 at 20:34   View User's Profile U2U Member Reply With Quote

Ring them, give them the tracking number etc
Russ
Member

Registered: 14th Mar 04
Location: Armchair
User status: Offline
27th Jul 06 at 21:13   View User's Profile U2U Member Reply With Quote

its 2 different depts. it will be done tomorrow, they track on a wednesday and friday iirc.

 
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