dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
|
Hoping someone can help, my w880i crashes on me when doing various tasks on the phone.
The main one is searching for someones name e.g. I press down and it starts at A, now if I scroll down it'll eventually turn off by about C and sometimes if I just hit 7 to get to P for example it will also go off 
Sending text messages, it seems to have a nack of turning off once I press sent text or sometimes halfway through the text being sent?
I'm pretty stumped, have used the update function and it's fully up to date.
I'm with o2, online contract 18 months, have quite a while left and no insurance on the contract.
What can I do? Take it into an o2 shop and explain? Is it a known problem, I can't seem to find any information? Any other fixes .etc
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
Update firmware
|
Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
|
send it back to sony, wouldnt bother going to o2
|
dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
|
quote:
Originally posted by Robbo
Update firmware
have done with no luck....
Probably send it back to sony as Jambo says, will email them shortly.
|
Kerry
Member
Registered: 5th Oct 01
Location: Norwich
User status: Offline
|
ok i have this phone and it did the same thing
i think its a design fault with the battery personally as if you shake the phone gently you can feel it moving
the reason i think this is because after i stuck a blob of blue tack under the battery cover to stop it moving it hasnt done it since!!!
Try it 
|
aim1
Member
Registered: 26th Jun 06
Location: Kent
User status: Offline
|
Upto you, O2 will send to an agent to repair it on Sony's behalf or you could send it direct to Sony as Jambo says.
|
Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
|
Theresa worldwide shortage of sony parts at the minute so might take longer than usual
|
dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
|
Just found a mate with the same phone, his does the same thing as well when scrolling through names
Thing is, it almost reboots, it turns off screen goes blank .etc then restarts and doesn't prompt for pin so I don't think its the battery Kerry  (i also tried and it didnt work)
Will wait for Sony to reply to my email.
|
Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
|
Ive had alot of w880i phones back with similar problems, mainly slow software (2-3sec delay with button presses) and switching off/and or rebooting
|
ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
|
quote:
Originally posted by Kerry
ok i have this phone and it did the same thing
i think its a design fault with the battery personally as if you shake the phone gently you can feel it moving
the reason i think this is because after i stuck a blob of blue tack under the battery cover to stop it moving it hasnt done it since!!!
Try it
Mine doesnt rattle!
My microphone is fucked on mine, gone really quite, phoned O2 up and they agreed to change it under the 12month warranty
havnt bothered yet though
|
LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
|
mine used to freeze up if it was left untouched for a few hours, then i dropped it in a pint and it works fine now its dried off
|
