jas-tec
Member
Registered: 10th Oct 05
Location: oxford
User status: Offline
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i brought a phone of ebay 6 weeks ago sent him a cheque for £200 got his name and adress went though ebay and they said contact him still its been over 90 days sent ebay thise
hi i have payed for this item and know the cheque has
been cleared the seller keeps saying he has sent it but after 4 weeks i
still aint recived i am in contact with him through email but cant seem
to resovle this he wont prove he has sent it at all witch i find quite
strange as i had to send him prove that i sent cheque witch i did he
keeps telling me he will sort it out with postoffice but dont seem to be
doing nothing i have even ask for a refund in full but with no avail
what am i ment to do can i go to the police to report him for stealing
my money coz thats how i fill please please please can you help me as i
dont know what to do as it is quite a lot of money for me to lose hope
to here reply soon many thanks
is there any way to get thise phone sent out or get my money back got all of his deatails thanks
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jas-tec
Member
Registered: 10th Oct 05
Location: oxford
User status: Offline
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then ebay sent thise
hello
Thank you for writing to let us know you didn't receive your item #
190269679535 or the item you received was significantly different from
the one described in the listing. Because we want to help you as quickly
as possible we're sending you a tailored response based on the
information that you've submitted.
According to our system the seller is no longer a registered eBay user.
This could be because they closed their account or because eBay
suspended them. For privacy reasons we can't share details about another
member's account.
This means the seller can no longer bid, sell, leave or receive Feedback
on eBay. However, it doesn't necessarily mean that you won't receive the
item you bought.
There's a couple of steps you can take now:
1) Talk to the seller
2) Use the eBay Resolution Centre (10-60 days from listing end date)
1) Talk to the seller
At this stage, we recommend that you phone the seller and talk to them
about what's happened. These situations can often be resolved with a
friendly conversation. Here's how to request the seller's phone number:
1. Click "Advanced Search" in the top right-hand corner of the eBay
homepage.
2. Click "Find Contact Information" on the left-hand side of the page.
3. Enter the item number for the relevant purchase. You can find the
item number in My eBay. Click "Search".
We'll then send you an automatic email with the seller's contact
details. Please be aware that we'll send the seller your contact details
at the same time. We feel it maintains trust and fairness on eBay if
members are made aware when other members request their contact
information.
2) Use the eBay Resolution Centre (10-60 days from listing end date)
If the seller doesn't send you the item or a refund you should go to the
Resolution Centre in My eBay and select the appropriate option to open a
case.
The Resolution Centre provides a structured and impartial way to manage
this type of problem with a seller. You must file a case within 60 days
of the end of the listing, even though the seller isn't a registered
member, they can still respond to the case.
For more information on this process and other steps you can take, copy
the following link into a new browser window:
http://pages.ebay.co.uk/help/tp/isgw-buyer-protection-steps.html
We hope this information is helpful. If this doesn't answer your
question or we can be of any further assistance, please reply to this
email and let us know.
Regards,
eBay Trust & Safety
Original Message Follows:
Form Message: %33322% 062203
D_ID010820091315D_ID/W_ID162356048W_ID/S_ID003S_ID
Subject: IV=RN0007 Not receiving the item I've won [#UK UK $UK 30179T
30267B ?01 -00 ]
User Feedback: 56
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR 2.0.50727; .NET CLR 3.0.04506.30)
Home > Help > Contact Us > Not receiving the item I've won;
86.156.58.45
Reporting member: jas09blue 56
Member being reported: phonesnipod 39
Buyer Status: 0
Item number:
190269679535 ; UK !42433! 091707
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Sounds like you're a bit buggered. The two time I've been screwed on ebay was because the Mrs sent cheques, which were subsequently cashed and items never sent. Paypal is definitely best for the buyer.
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jas-tec
Member
Registered: 10th Oct 05
Location: oxford
User status: Offline
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so theres no way of getting money back then yes sent a cheque as not had paypal at the time.
what about going to the police or summart like that though
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Well, from what I can remember, you can use that resolution centre and you probably will win, but all they'll do is instruct him to pay. He'll just put his two fingers up (assuming he's none genuine).
Only method I can think of legitimately would be to go through some kind of small claims court. If you look in the topped V-Sport thread in General Chat there's a link in there somewhere to a website that does something along these lines. You just need proof of your purchase.
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jas-tec
Member
Registered: 10th Oct 05
Location: oxford
User status: Offline
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yes got all the prof of his name and adres and emailes still kept and i sent it special delivery which i have still here
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eddiewhiteley
Member
Registered: 10th Mar 05
Location: down in albion
User status: Offline
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id never buy anything off paypal and pay by cheque, always use paypal, sorry to say it but i dont think theres much you can do really.
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jamied
Member
Registered: 27th Oct 03
Location: Marbella,Spain Drives: C63
User status: Offline
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short of going to his house your screwed mate
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buckley
Member
Registered: 1st Jun 02
Location: GM
User status: Offline
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quote:
Originally posted by 306CORSA
short of going to his house your screwed mate
offer to do this i reckon it'll soon turn up 
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jas-tec
Member
Registered: 10th Oct 05
Location: oxford
User status: Offline
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still waiting now i get the money or phone of him some how
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