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Author Am I being thick? (Outlook help)
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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7th Jul 09 at 12:12   View User's Profile U2U Member Reply With Quote

Whenever I use my "3g broadband dongle" outlook never sends my emails, when i'm on a set broadband line it sends no problem.

It recieves fine, just doesn't send.

I'm not sure what settings i'd need to change to sort the problem out, am I being thick or is it a pretty obvious change I need to do?

Thanks for any help
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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7th Jul 09 at 12:15   View Garage View User's Profile U2U Member Reply With Quote

SMTP outgoing mail server mate.

Set it to the 3G dongles SMTP server.

[Edited on 07-07-2009 by pow]
Brett
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Registered: 16th Dec 02
Location: Manchester
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7th Jul 09 at 12:23   View Garage View User's Profile U2U Member Reply With Quote

OMG and this guy offers hosting

What an idiot.
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
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7th Jul 09 at 12:29   View User's Profile U2U Member Reply With Quote

just afew questions alex,

1. Which SMTP server are you using?
2. Which company is the 3G dongle with?
3. I had another question but i can't remember what it is

I know companies like orange use transparent filtering of SMTP traffic "to help fight spam email" which basically means if you're using anyone elses SMTP server than their own on their connection it'll be getting blocked (i know they do this on their broadband connections, no idea about the 3G side)

It just sounds like a similar problem i had afew months ago, this guy could send email no problems using his work address while at work (with a zen connection) then when he went home and used his orange connection he couldn't send stuff out because he was using the office's SMTP server and not orange's own one


[Edited on 07-07-2009 by andy1868]
Brett
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7th Jul 09 at 12:35   View Garage View User's Profile U2U Member Reply With Quote

It will be one of two things.

1) You may need to change the outgoing SMTP to authenticate and use your login details, as you're connecting with a different provider.

2) If the above doesn't work because they've restricted it to people using their BB only, then you will need to use the 3 server smtp.three.co.uk

3) If you still have your BWF account then use that smtp server for gods sake!! It'll work anywhere though any connection then without this faffing around. You'll need to authenticate tho.
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
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7th Jul 09 at 12:37   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by andy1868
just afew questions alex,

1. Which SMTP server are you using?
2. Which company is the 3G dongle with?
3. I had another question but i can't remember what it is

I know companies like orange use transparent filtering of SMTP traffic "to help fight spam email" which basically means if you're using anyone elses SMTP server than their own on their connection it'll be getting blocked (i know they do this on their broadband connections, no idea about the 3G side)

It just sounds like a similar problem i had afew months ago, this guy could send email no problems using his work address while at work (with a zen connection) then when he went home and used his orange connection he couldn't send stuff out because he was using the office's SMTP server and not orange's own one

[Edited on 07-07-2009 by andy1868]


Which SMTP server are you using?
incoming - mail.mydomain.co.uk
outgoing - smtp-mbb.three.co.uk (which I thought would work)

And Brett, I don't offer hosting, but thanks for your input will try that as outgoing now...



[Edited on 07-07-2009 by Whittie]
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
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7th Jul 09 at 12:39   View User's Profile U2U Member Reply With Quote

oh, that throws my idea out of the water
Dom
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Registered: 13th Sep 03
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7th Jul 09 at 12:41   View User's Profile U2U Member Reply With Quote

doesn't your hosting offer SMTP?
on my tsohost account you get both pop and SMTP via mail.yourdomain.com etc.

Is the three's SMTP the one that came with the dongle? If not, check they don't have a specific one for their mobile BB.

like brett said, check to see if the SMTP doesn't require authentication

[Edited on 07-07-2009 by Dom]
Brett
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7th Jul 09 at 13:13   View Garage View User's Profile U2U Member Reply With Quote

He can use his smtp.mydomain.co.uk as long as he authenticates. Assuming he's still using BWF, so they deffo have.
willay
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7th Jul 09 at 13:25   View Garage View User's Profile U2U Member Reply With Quote

quick google comes up with some goon going on about the smtp server for Three only accepts small messages as it might be designed for emails from mobiles only. Strange.
pow
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7th Jul 09 at 13:32   View Garage View User's Profile U2U Member Reply With Quote

Just use your hosting SMTP servers.
Sam
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Registered: 24th Dec 99
Location: West Midlands
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7th Jul 09 at 14:03   View User's Profile U2U Member Reply With Quote

Yeah if you have a website normally you can just use its SMTP server (probably have to use port 26 as a lot of ISPs block the usual port 25 if using SMTP servers that aren't theirs).
Brett
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7th Jul 09 at 14:04   View Garage View User's Profile U2U Member Reply With Quote

Yeah, good point Sam. Port 25 won't work on the 3 dongle. Had this problem myself ages ago. Just use 26 as said.
willay
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Registered: 10th Nov 02
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7th Jul 09 at 14:21   View Garage View User's Profile U2U Member Reply With Quote

port 26? tsk tsk.

 
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