Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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I bought something through paypal not on ebay.. for 185.00
paypal agrred to refund etc but the seller has taken the funds out and they cant refund me
they tell me the case is still open and they try to return me my money on a "try our best basis"
I paid by credit card
I printed off the emails stating I was meant to have a refund etc
and the transaction stating the refund was removed
should the bank be able to help me?
barclays
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oceansoul
Member
Registered: 19th Jun 06
Location: Sunbury, Surrey
User status: Offline
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Shouldnt barclays be able to help as you payed by credit card? I always thought credit cards had some kind of "protection" and you could get refunded???
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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As far as i am aware, you're protected because it is a credit card transaction.
Go and speak to Barclays.
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DannyB
Premium Member
Registered: 6th Feb 08
User status: Offline
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As said, you should be covered by your bank.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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But they paid paypal not the merchant i think is there case.... Another story if you paid merchant directly?
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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just remembered this thread. ive sent a claim form to bank we'll see what happens
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Sam
Moderator Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote: Originally posted by Twiggy
But they paid paypal not the merchant i think is there case.... Another story if you paid merchant directly?
It doesn't matter WHO you pay... You call the credit card company up, they do a chargeback to the merchant (or PayPal) and you get your money back.
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Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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just checked my card account and there it is 185 whoop lol
no emails etc from paypal
wankers
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johnhara1
Member
Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
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Check your PayPal balance and hope it doesn't say -£185
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