Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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I used to work in a call centre for Marks and Spensers.
Had a fone call on xmas day with some guy asking me if his Turkey he bought had nuts in as his daughter had a nut allergy. I advised that I am not 100% sure but he should not take the risk.
He replied with
"I will just give her a small spoonful, see how she gets on"
Another time some woman was giving me abuse and I was dying for a shit so I told her I had to answer another call which was nature and hung up on her.
Got pulled up by management and I said to them I do not get paid to sit here and get abuse.
Banter
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Tom G
Member
Registered: 4th Aug 08
Location: Cheshire
User status: Offline
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I work for the NHS, FFS everybody that rings up has a arguement waiting.
I just generally blame the consultants/secretaries for why their appointment has been changed from next week to 9 months time. 
People that get to me is some people who just don't bother turning up for their appointments or ringing, then ring up complaining about their new appointment is 4 months away. Jokers. 
[Edited on 19-02-2010 by Tom G]
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AlunJ
Member
Registered: 3rd Apr 07
Location: Newport
User status: Offline
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lol everyday, part and parcel of working on the railway I suppose, can't please everybody and some of the things people will complain about, I wouldn't even dream of
[Edited on 19-02-2010 by AlunJ]
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Graham88
Member
Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
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I don't work with customers thankfully but have had my fair share of bust ups with other railway employess, especially contractors as they just don't give a shit and get paid lots more than me for the privilege.
Pmsl at some of these though, had me giggling away
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Budgie
Member
Registered: 2nd Dec 09
Location: Basingstoke
User status: Offline
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i cant say i've 'lost it' with a customer.
have had an arguement which got me into slight trouble with my boss.
stupid chavy mum wanted to get her kid a bike that was waaay too big for him.
kid could barely reach the pedals let alone the floor.
so i just said no. told her why im not selling it too her and pretty much walked off after her givin me 'you cant tell me what i can and can not buy'
to which i said i can refuse to sell any item to any customer.
good times
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shaunmods
Premium Member
Registered: 12th Mar 07
Location: Glascote, Staffordshire
User status: Offline
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The amount of moaning customers we get is unreal where i work (sports direct) Saturdays are the best if you want a good row with someone 
I've argued with customers quite a lot, you have to sometimes just to get it through their thick sculls. I've never really lost it with someone properly though, takes quite a lot for me to get to breaking point. If I feel like I'm going to say something I'd regret after I usually slam the phone down if its a call or walk off the till if Im serving. if somone speaks to me like shit I get awkward and start acting dumb to piss them off even more 
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stu_c
Member
Registered: 11th Dec 07
Location: Westleigh, Greater Manchester
User status: Offline
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i work at o2
one day a small bloke came in asking for a lg ks360 heres the story
bloke- im after a lg ks 360
me- im sorry sir but that phone got discontinued 3 months ago
bloke- ive been on the phone to customer services and they said that you would phone all the o2 stores and find me one. i fuckin know what i want and i want that phone
me- im sorry but as we are part of a franchise i can only phone the other 2 stores within my franchise area and i can assure you that they will not have any as we cant even order them.
bloke- listen you fuckin prick i want that fuckin phone. are you saying that you wont phone anywere for me?
me- who the fuck are you calling a prick? and if you keep talking to me like that..... infact get out of my shop.
bloke- do you know who i am mate?
me- do u wanna find out who i am?
bloke- ive just done 6 years inside after dealking with a mouthy little fucker like you.
me- listen pal im 6ft 3 you look about 4ft9 and about 8 stone piss wet through ive shit bigger things than you so i would just go now if i was you.
bloke- i will be back mate dont u worry
worse thing was he came back a week later tail between his legs because his phone was broke and he needed it repairing and his tune changed
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Budgie
Member
Registered: 2nd Dec 09
Location: Basingstoke
User status: Offline
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should of told him to gtfo the next time imo
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Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
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LMAO
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stu_c
Member
Registered: 11th Dec 07
Location: Westleigh, Greater Manchester
User status: Offline
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i was fuming to say the least
but all security was stood at the door watching not helping
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Budgie
Member
Registered: 2nd Dec 09
Location: Basingstoke
User status: Offline
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wait your 6,3 and you're in a corsa
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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Was he black?
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AlunJ
Member
Registered: 3rd Apr 07
Location: Newport
User status: Offline
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some bloke having a whinge at me the other day, turned up as doors closing on a train because he had been too busy buying himself a coffee in the buffet, thus this was my fault (naturally) after whinging for a bit, came up with "do you know what I do for a living" felt like saying, "no and to be perfectly honest I couldn't give a f**k"
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stu_c
Member
Registered: 11th Dec 07
Location: Westleigh, Greater Manchester
User status: Offline
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quote:
Originally posted by Munchie
Was he black?
no he wasn't
And budgie my mate is 7ft and in a corsa
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