ChrisBoom
Member
Registered: 6th Dec 06
Location: Highland
User status: Offline
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Broke the screen on my C905 a few weeks back, claimed off my phone insurance (Through my bank account)
Sent if off special delivery, cost me about £7. Paid a £30 excess for the repair, got it back with a nice new screen a week or so later.
Around 2 weeks later the screen stops working, so fork out another £7 for special delivery to have it fixed under warranty from the repair.
Got it back today, a note saying no fault was found with the phone. Yes, the screen is working again, but the fucking earpiece isn't working and half the buttons are fucked 
Surely I can demand a new phone at this rate? Its coming back in worse condition every time!
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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accidentally lose your phone.
best thing to do. no messing about and you get a brand new phone.
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ChrisBoom
Member
Registered: 6th Dec 06
Location: Highland
User status: Offline
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Will mean ill have to pay another £30 excess though, which I would grudge as ive paid £30 already for the fucking thing to be fixed, which they haven't done 
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danbear
Member
Registered: 10th Jul 09
Location: Hertfordshire
User status: Offline
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orange have sent me 4 replacment c905's in total. the last one going in the bin yesterday. They never charged me anything for the replacments
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nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: koda Fabia VRS 5J
User status: Offline
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Orange are pretty good if your phone needs repairing. I'm on my 3rd w995, then only ask you what's wrong with the phone then a courier bones out with a brand new phone. Free of charge. Have you spoken to Munchie off here? He repairs phones.
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oceansoul
Member
Registered: 19th Jun 06
Location: Sunbury, Surrey
User status: Offline
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Not very good these sony ericcsons then? People seem to be getting through them quickly :/
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Tomnova16
Premium Member
Registered: 21st Jan 06
Location: Gerrards Cross Drives: Porsche 911
User status: Offline
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on vodafone with my n96 they sent out a refurbed one as mine was buggered, a week later that broke so the sent another all free, then a week later i ugraded to i phone so have a mint n96 spare now
http://www.lemass.co.uk/ for all your automotive/bodyshop needs
Located in Chalfont st Peter
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adiohead
Member
Registered: 28th Sep 01
User status: Offline
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quote:
Originally posted by 5dr corsa-3dr_polo
Orange are pretty good if your phone needs repairing. I'm on my 3rd w995, then only ask you what's wrong with the phone then a courier bones out with a brand new phone. Free of charge. Have you spoken to Munchie off here? He repairs phones.
Orange wouldn't repair my LG Viewty piece of cack.
I must have spoken to them about seven hundred and fifteen times. They would just log it and do nothing.
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Mertin
Member
Registered: 12th Oct 05
Location: Scotland
User status: Offline
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I looked at insurance through my bank and couldn't be bothered with the hassle of having to claim. Get orange care for £3 a month (I think)
Phone breaks within warranty and their at the door next day with a replacement. Never had to claim off the insurance yet, theyve all been covered under warranty
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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quote:
Originally posted by adiohead
quote:
Originally posted by 5dr corsa-3dr_polo
Orange are pretty good if your phone needs repairing. I'm on my 3rd w995, then only ask you what's wrong with the phone then a courier bones out with a brand new phone. Free of charge. Have you spoken to Munchie off here? He repairs phones.
Orange wouldn't repair my LG Viewty piece of cack.
I must have spoken to them about seven hundred and fifteen times. They would just log it and do nothing.
6months Orange will repair it, rest of the time it lies with Manafactuerers warrenty....
Get insurance, no hassle then.
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