l15ter
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Registered: 1st Feb 08
Location: Berkshire
User status: Offline
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Well yesterday my girlfriend sliced her finger to the bone while she getting the sat nav from under front passengers seat on an 09 Ford Focus. Afterward a trip to a&e, I looked under the seat and theres a bit of metal just acting a knife. It looks like a design fault, so where does she stand?
Thanks, Lister
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VrsTurbo
Premium Member
Registered: 8th Jun 10
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No win no fee type companies would take this up.
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BarnshaW
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Registered: 25th Oct 06
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get pictures of the fault, pictures of the injury and any hospital reports you have.
send this in to Ford Head Office, no harm in also speaking to one of these injury lawyers, they just won my brother near on 3.5k for a neck accident in a crash.
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Ian
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Registered: 28th Aug 99
Location: Liverpool
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http://www.businesslink.gov.uk/bdotg/action/ercSectorsDetails?itemId=1076942759&type=REGULATIONSUM
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Ben G
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Registered: 12th Jan 07
Location: Essex
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sounds like a case of phoning ford head office/customer services up.
could get a good few bob from this if it's an actual design fault.
iirc my focus sub frames were sharp aswell,as most cars seem to be, but yours could be worse.
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l15ter
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Registered: 1st Feb 08
Location: Berkshire
User status: Offline
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Thanks for all the replies
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Ricky352
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Registered: 6th Apr 07
Location: Lisburn, N.I.
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As said make sure you get it well documented
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Nasher
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Registered: 13th Feb 05
Location: Milton Keynes Drives: GSi16V
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i see a recall happening
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fazza
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Registered: 7th Feb 08
Location: Plymouth
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tell her to man up imo
only a cut finger...
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dhdev
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Registered: 22nd Dec 05
Location: Midlands
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How's about getting in touch with Ford to make them aware of the potential hazard and refraining from shoving your hand under the seat. Wouldn't have had this problem if you'd been using a map
I do hope that people have jumped to the wrong conclusion and you're not actually planning on suing anybody
[Edited on 27-07-2010 by dhdev]
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Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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quote: Originally posted by Nasher
i see a recall happening
No chance from Ford
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mooney
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Registered: 20th Oct 05
Location: north west uk
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got any pics of the bare metal?
i've been making seats for vauxhalls the last 8 years and nearly all the metal underneath gets covered, might not be a design fault maybe human error
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Crana
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Registered: 20th Jan 09
Location: Newcastle
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quote: Originally posted by mooney
got any pics of the bare metal?
i've been making seats for vauxhalls the last 8 years and nearly all the metal underneath gets covered, might not be a design fault maybe human error
The car in question is a ford
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ed
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Registered: 10th Sep 03
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You won't get anywhere trying to sue them. How are you going to prove the seat cut her hand?
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BarnshaW
Member
Registered: 25th Oct 06
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any decent company would follow this up, product liability is a MASSIVE problem for manufacturer's and i know from experience in the company i work from we have to bend over backwards for customers with a potential product injury or property damage from an item/product.
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ssj_kakarot
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Registered: 29th Apr 03
Location: hartlepool
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wont get anywhere ? of course he will, if you ring a claims company they will take it up straight away as long as the seat has not been tampered with and the metal left exposed through human error.
you would be surprised how fast companies pay out with stuff like this, got to realize a few grand is not to much to a huge company and much less hassel than bad publicity and stories in the news paper ect.
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mooney
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Registered: 20th Oct 05
Location: north west uk
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quote: Originally posted by Crana
quote: Originally posted by mooney
got any pics of the bare metal?
i've been making seats for vauxhalls the last 8 years and nearly all the metal underneath gets covered, might not be a design fault maybe human error
The car in question is a ford
i know its a ford but a seat is a seat, the company i work for also supplies ford with seats, and jaguar, and there is similarities underneath the trim
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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ford will try and get out of it in the first instance i guarantee
they will say some bullshit like we are sorry to hear abou tthe recent accident with your partner, however in this instance we cannot help because we are cúnts
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Twiggy
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Registered: 15th Oct 04
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You sharpend the ofending item didn't you.
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antnee
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Registered: 30th Dec 07
Location: Cov Drives: Clio 197
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quote: Originally posted by Steve
ford will try and get out of it in the first instance i guarantee
they will say some bullshit like we are sorry to hear abou tthe recent accident with your partner, however in this instance we cannot help because we are cúnts
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barter
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Registered: 27th Oct 07
Location: essex
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this thread is pointless without pics !!!!
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