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Author Ladbrokes email - WTF!
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
30th Mar 11 at 08:12   View User's Profile U2U Member Reply With Quote

This is actually a genuine email BTW:

-------------------

We have noticed that your account has not been used for a while now. Hopefully this will not continue to be the case, however, in accordance with our Terms and Conditions, we will start to apply a monthly Inactive Account Fee to this account if it remains inactive. In order to prevent this charge, you can place a bet or play on one of our other products within 28 days of this email.

Full details of the Fee can be found here.

Any Fees will be deducted from your Sportsbook wallet – which may result in a negative balance in that wallet if your funds are in any of our other wallets (for example Casino or Poker).

We hope that we will see some activity on your account before the Fee is due to be removed – if so, the Fee will not be applied.

If you have any queries regarding this Fee, then please contact our Customer Service Team as soon as possible.

Kind regards,

Ladbrokes.com

-------------------

I just emailed them and told them to close the account - I haven't used it in like 5 years FFS!
Steve
Premium Member

Avatar

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
30th Mar 11 at 08:47   View Garage View User's Profile U2U Member Reply With Quote

that sounds very dodgy. Should inform trading standards imo
Hammer
Member

Registered: 11th Feb 04
User status: Offline
30th Mar 11 at 09:18   View User's Profile U2U Member Reply With Quote

They're one of the last companies to do it, Betfair amongst others have been operating an inactive fee for ages.
Tom
Member

Registered: 3rd Apr 02
Location: Wirral, Merseyside
User status: Offline
30th Mar 11 at 10:12   View User's Profile U2U Member Reply With Quote

Do william hill od this? Can I cancel my account?
strick206
Member

Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
30th Mar 11 at 10:29   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Hammer
They're one of the last companies to do it, Betfair amongst others have been operating an inactive fee for ages.


Do they? Never heard of betfair doing it and i have plenty of dormant accounts with them

I'm pretty sure it is illegal to do what they are doing

Ladbrokes uses Orbis and it costs nothing to have accounts stored on the database

EDIT - Looking into it it seems the Lib Dems want to be given the money from inactive accounts to put into local sports communities.

Only take the charges after 12 months of inactivity but i can see no legality on how they can charge for an unfunded account

[Edited on 30-03-2011 by strick206]
SXIBLK
Member

Registered: 9th Feb 10
Location: Barnoldswick
User status: Offline
30th Mar 11 at 10:55   View User's Profile U2U Member Reply With Quote

do sky bet do this?
John
Member

Registered: 30th Jun 03
User status: Offline
30th Mar 11 at 11:29   View User's Profile U2U Member Reply With Quote

I've got old accounts sitting everywhere from doing matched betting years ago
Hammer
Member

Registered: 11th Feb 04
User status: Offline
30th Mar 11 at 12:29   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by strick206
quote:
Originally posted by Hammer
They're one of the last companies to do it, Betfair amongst others have been operating an inactive fee for ages.


Do they? Never heard of betfair doing it and i have plenty of dormant accounts with them

I'm pretty sure it is illegal to do what they are doing

Ladbrokes uses Orbis and it costs nothing to have accounts stored on the database

EDIT - Looking into it it seems the Lib Dems want to be given the money from inactive accounts to put into local sports communities.

Only take the charges after 12 months of inactivity but i can see no legality on how they can charge for an unfunded account

[Edited on 30-03-2011 by strick206]


http://www.betfair.com/aboutUs/Betfair.Charges/

Point 8.

[Edited on 30-03-2011 by Hammer]
Nath
Member

Registered: 3rd Apr 02
Location: MK
User status: Offline
30th Mar 11 at 12:30   View User's Profile U2U Member Reply With Quote

Blimey. I have old accounts all over the place
Conway563
Member

Registered: 7th Jun 06
Location: Yate, Bristol
User status: Offline
30th Mar 11 at 12:39   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Hammer
http://www.betfair.com/aboutUs/Betfair.Charges/

Point 8.



So it only charges you if there's money in there?

 
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