edd1.0
Member
Registered: 17th Sep 08
Location: kettering
User status: Offline
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hello
a few weeks ago my laptop was crashing all the time with a blue screen message , twice the message read error in the kernal stack
basicly the situation is im back from uni for 3 weeks my laptops under warrenty but can take up to a month so not ideal although possible
ive left my laptop running for 10hours solid playing itunes music with the internet running ( this is when it used to crash )
and it hasnt crashed
i could never find any errors with it , is it worth sending off to toshiba or do you think the promblem has gone ?
thanks
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kazazza
Member
Registered: 5th Oct 09
Location: Herne Bay, Kent
User status: Offline
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Have you done anything that may have fixed the problem? If not, then the problem may reoccur - and you wouldn't want that to happen once the warranty has expired. I'd say, if you can be without the laptop for the time they take to look at/fix it, then definitely do that...
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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if you send it back make sure you make it clear its an intermittent problem and you want parts replaced, otherwise they will just run a diag on it and send it back saying its fine
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Just back up your important files and do a restore back to factory install (i.e. recovery reinstall).
You've probably installed/downloaded something that has fucked up Windows.
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