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Author closing credit cards accounts.
Ben G
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Registered: 12th Jan 07
Location: Essex
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2nd Feb 12 at 12:38   View User's Profile U2U Member Reply With Quote

i have 3 credit cards that have nothing on them and i don't use them (1 natwest, 2 halifax).

how do i go about closing them properly?

reason for this is so i can take advantage of the balance transfer/purchase offers next time i need them.

is it simply a case of writing a letter telling them my intentions? if so, where would one find the address? not sure i have any statements or letters from them as these cards are from a while back.
Xs
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Registered: 12th Apr 02
Location: Lanarkshire
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2nd Feb 12 at 13:03   View User's Profile U2U Member Reply With Quote

Call up the card issuer and they will take your details etc and get into your account. Guessing then it would just be a case of asking them to cancel the card.
Ben G
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Registered: 12th Jan 07
Location: Essex
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2nd Feb 12 at 13:32   View User's Profile U2U Member Reply With Quote

i was hoping to avoid using phones if possible. i hate waiting 30 minutes in a queue.
Sam
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Registered: 24th Dec 99
Location: West Midlands
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2nd Feb 12 at 14:06   View User's Profile U2U Member Reply With Quote

Yeah you'd have to phone or write to them I imagine. If you have the T&Cs when you got the cards it should tell you in there.

I'd keep at least one of them though TBH, buy stuff on it each month and clear the balance as it helps with credit scores and that.
Twiggy
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Registered: 15th Oct 04
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3rd Feb 12 at 16:06   View User's Profile U2U Member Reply With Quote

Just send them a letter
Ben G
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Registered: 12th Jan 07
Location: Essex
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3rd Feb 12 at 19:09   View User's Profile U2U Member Reply With Quote

does no one read anything nowadays? i dont have a bank statement or any paperwork from them.
Ben G
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Registered: 12th Jan 07
Location: Essex
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2nd Mar 12 at 17:33   View User's Profile U2U Member Reply With Quote

found this address buried within the halifax website:


Halifax Credit Cards are issued by Bank of Scotland plc, Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised and Regulated by the Financial Services Authority.

would this be the address i need to write to in order to close my 2 halifax credit cards?

[Edited on 02-03-2012 by Ben G]
Marc
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Registered: 11th Aug 02
Location: York
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2nd Mar 12 at 18:34   View User's Profile U2U Member Reply With Quote

I have a HSBC one that I haven't used in 10 years, has 18p credit on it.
Toby
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Registered: 29th Nov 05
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3rd Mar 12 at 09:46   View Garage View User's Profile U2U Member Reply With Quote

just ring them, far easier
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
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4th Mar 12 at 10:05   View User's Profile U2U Member Reply With Quote

Just ring them mate it takes minutes, and you get live confirmation that it's cancelled
Ben G
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Registered: 12th Jan 07
Location: Essex
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4th Mar 12 at 10:41   View User's Profile U2U Member Reply With Quote

i might have to.

although i hate it when you phone to cancel and they try and sell you something else, i usually get rather annoyed
ed
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Registered: 10th Sep 03
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4th Mar 12 at 11:45   View User's Profile U2U Member Reply With Quote

Do you have an online thing with them? I cancelled my Egg card online a while back - granted it was just a matter of sending them a message through their control panel.
Ben G
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Registered: 12th Jan 07
Location: Essex
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4th Mar 12 at 12:18   View User's Profile U2U Member Reply With Quote

yeah i do all my banking with halifax online, might send them a message then, cheers
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
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5th Mar 12 at 10:34   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ben G
i might have to.

although i hate it when you phone to cancel and they try and sell you something else, i usually get rather annoyed

Very true point, or the more annoying on recently was I took a 123 cash back card out from Santander and about a month later I got a phonecall asking if I was interested in getting one, and they woke me up in the process, I was angry.
Fro
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Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
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5th Mar 12 at 15:14   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ben G
found this address buried within the halifax website:


Halifax Credit Cards are issued by Bank of Scotland plc, Registered in Scotland No.SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised and Regulated by the Financial Services Authority.

would this be the address i need to write to in order to close my 2 halifax credit cards?

[Edited on 02-03-2012 by Ben G]


Don't send them here, it is their head office for BoS and they are unlikely to be the ones to deal with credit cards etc Increases the chance of them going missing.

Tried to find a better address but we have over 100 accounts (each is a different address) for them.

[Edited on 05-03-2012 by Fro]
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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5th Mar 12 at 19:06   View Garage View User's Profile U2U Member Reply With Quote

Ben G are you like one of them girls who can't even organise a taxi or order a takeaway because you don't like speaking to people on the phone? Just fucking call them.
Ben G
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Registered: 12th Jan 07
Location: Essex
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5th Mar 12 at 19:45   View User's Profile U2U Member Reply With Quote

yes mate, hate talking on the phone, its weird
AlunJ
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Registered: 3rd Apr 07
Location: Newport
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6th Mar 12 at 08:54   View User's Profile U2U Member Reply With Quote

I'm one of those people as well must be a genuine phobia
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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6th Mar 12 at 09:33   View Garage View User's Profile U2U Member Reply With Quote

Pick up the phone and speak to the cancellations dept, it takes 2 minutes. Can't believe this needs a thread.
Ben G
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Registered: 12th Jan 07
Location: Essex
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6th Mar 12 at 16:00   View User's Profile U2U Member Reply With Quote

sorry mr confident
Kippers
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Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
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11th Mar 12 at 22:57   View User's Profile U2U Member Reply With Quote

I phoned up and cancelled about 5 cards last month.

One had like 8 quid on it from back in 2006!

The woman asked why im cancelling.... haha i laughed and said i havent used it in about 6 years!

Very easy to cancel and you get a letter in a few days.

 
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