Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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Having never looked (or used) VOIP before, I was wondering how reliable and cost effective such systems are?
Does anyone here have much experience with them?
Do they include management software that you can control etc? (i.e to cusomise who has what numbers, what numbers are the 'main line' numbers, etc etc).
A friend has suggest a system using a 3SX VOIP phone system (for each node) with a multi PRI channel ISDN system.
We have approx 30 telephone users here.
Any input (in simple terms) would be appreciated.
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John
Member
Registered: 30th Jun 03
User status: Offline
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How much have you got to spend?
Cisco are pushing their lower end SOHO stuff just now.
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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You mean 3CX (Windows based PBX)?
If you're going down that route for a PBX then i'd have a look at Asterisk, or a variant, over 3CX which i found to be a bit on the bloated side.
There are also hosted/managed SIP PBX solutions if you don't want to manage you're own call-routing, which tend to be Asterisk based, although you usually pay a per handset license fee/rental on top of your monthly rental.
Using ISDN trucks is a good shout but i'd be looking at SIP trunks due to cost ie: it's a shed load cheaper. Although this does depend on the number of concurrent channels and DDI's you're after. You're also reliant on your current internet connection if you head down the SIP trunk route and ideally you'd want a fallback put in place.
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Gary
Premium Member
Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
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We use FreePBX here. Its sat on an old pentium3 machine and never misses a beat.
Or you can outsource it to someone else (liquid for example) who host everything and just send you phones pre-setup
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willay
Moderator
Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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Look at Trixbox
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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quote:
Originally posted by willay
Look at Trixbox
This.
We use Trixbox and its very good, cloud based, and the HUD system is very good.
Been using it for 4 years now with no issues.
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Daniel_Corsa
Premium Member
Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
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