Pablo
Member
Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
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And would you recommend it? We use Helpstar and hate it, want a change.
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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jitbit
But it all depends on your needs to what you want/have
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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Sugar CRM
Then use it with custom modules, open source and multiple platforms.
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kazazza
Member
Registered: 5th Oct 09
Location: Herne Bay, Kent
User status: Offline
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Remedy
Powerful ticketing system but its slow and clunky, everyone complains about it... would like a change
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Wrighty
Member
Registered: 28th Feb 04
Location: Howden
User status: Offline
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quote: Originally posted by kazazza
Remedy
Powerful ticketing system but its slow and clunky, everyone complains about it... would like a change
This
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John
Member
Registered: 30th Jun 03
User status: Offline
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Commit for ticketing and labtech for manage services.
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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quote: Originally posted by Nismo
Sugar CRM
Then use it with custom modules, open source and multiple platforms.
I thought SugarCRM was a paid for platform?
http://www.sugarcrm.com/page/editions-pricing/en
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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RM Service Call
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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quote: Originally posted by Bart
quote: Originally posted by Nismo
Sugar CRM
Then use it with custom modules, open source and multiple platforms.
I thought SugarCRM was a paid for platform?
http://www.sugarcrm.com/page/editions-pricing/en
Hmmm maybe it is, I thought it was free when we Steve using it 2 years ago?
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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Vivantio - Cheap and nasty and doesn't understand ITIL processes.
Also used CA which although it had its fault was a strong powerful system overall.
Both Web based.
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