Jas
Member
Registered: 13th Oct 04
Location: Mid Wales
User status: Offline
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boss has asked me to look into a voip system for work.
I don't have a clue..
how do they work
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chris_uk
Premium Member
Registered: 8th Jul 03
User status: Offline
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You mean like teamspeak/ventrilo etc?
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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It all depends on your budget and requirements, as there is multiple ways you could roll-out VOIP. Although if not happy looking after your own VOIP system/PBX then outsource and get someone (might be worth looking at BT's own offering) in for a installation+support quote.
Have a look on the VOIP Forums (http://www.voipforums.com) though as there is a load of useful info/guides/tutorials etc
Edit - It's worth noting that depending on how critical your phone system is, you may need to include dedicated and fallback lines in any costs.
quote:
Originally posted by chris_uk
You mean like teamspeak/ventrilo etc?
No, he doesn't.
[Edited on 25-05-2012 by Dom]
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Kyle T
Premium Member
Registered: 11th Sep 04
Location: Selby, North Yorkshire
User status: Offline
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quote:
Originally posted by Dom
It all depends on your budget and requirements, as there is multiple ways you could roll-out VOIP. Although if not happy looking after your own VOIP system/PBX then outsource and get someone (might be worth looking at BT's own offering) in for a installation+support quote.
Have a look on the VOIP Forums (http://www.voipforums.com) though as there is a load of useful info/guides/tutorials etc
Edit - It's worth noting that depending on how critical your phone system is, you may need to include dedicated and fallback lines in any costs.
quote:
Originally posted by chris_uk
You mean like teamspeak/ventrilo etc?
No, he doesn't.
[Edited on 25-05-2012 by Dom]
Considering his boss has asked him to look into it, and he doesn't have a clue - I'd be tempted to assume that they don't need their own PBX etc - but maybe just a light internal tool such as Ventrilo/Mumble/etc. If you do want to go the full VOIP telecoms route though then you really need to just find a consultant, it's a full time job - not a side project you can just google and get stuck into.
Lotus Elise 111R
Impreza WRX STi
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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for better help I would suggest trying to explain the size of the user base this needs to run with.
You might need to run a full platform like Nortel or Avaya if you have several hundred users which is certainly not a side project.
Although doesn't Microsoft have something coming along with Communicator? (may have completely miss-heard on that one though)
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John
Member
Registered: 30th Jun 03
User status: Offline
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His boss hasn't asked him to look into a several hundred user system when he doesn't have a clue about it.
Draytek IPPBX are quite good, ironed out loads of the bugs now and relatively cheap.
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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quote:
Originally posted by John
His boss hasn't asked him to look into a several hundred user system when he doesn't have a clue about it.
Draytek IPPBX are quite good, ironed out loads of the bugs now and relatively cheap.
where does it say in his original post how many users they have at their work? hence the first part of my post and then my 2 pence worth of help at the end of my post...
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by Kyle T
quote:
Originally posted by Dom
It all depends on your budget and requirements, as there is multiple ways you could roll-out VOIP. Although if not happy looking after your own VOIP system/PBX then outsource and get someone (might be worth looking at BT's own offering) in for a installation+support quote.
Have a look on the VOIP Forums (http://www.voipforums.com) though as there is a load of useful info/guides/tutorials etc
Edit - It's worth noting that depending on how critical your phone system is, you may need to include dedicated and fallback lines in any costs.
quote:
Originally posted by chris_uk
You mean like teamspeak/ventrilo etc?
No, he doesn't.
[Edited on 25-05-2012 by Dom]
Considering his boss has asked him to look into it, and he doesn't have a clue - I'd be tempted to assume that they don't need their own PBX etc - but maybe just a light internal tool such as Ventrilo/Mumble/etc. If you do want to go the full VOIP telecoms route though then you really need to just find a consultant, it's a full time job - not a side project you can just google and get stuck into.
Which case you'd opt for Lync/Communicator or at worse Skype; you wouldn't go with gaming chat software. Although it's a bit of a bodgy solution for internal communication, unless it was for remote users.
And unless there's only a couple of them with fixed lines, then i would suspect they're already running some form of PBX and so you'd need to do something similar to keep the functionality a PBX offers.
Either way, Jas hasn't given enough details on requirements so it's hard to recommend him anything.
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Gary
Premium Member
Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
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Just use Liquid or simelar. Uses their servers so no need for your own and they set everything up, send it out in a box then you plug em in. Simples.
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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Look up Trixbox, hosted solutions, very good.
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