Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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I've been given a task/challenge to try and find software to help prompt a user to chase major incidents. The software needs to be windows based, it must be configurable to allow the user to manually kick off a timer (say 10hours) at any point of the day and receive a notification at specified intervals (say 2 hours) with a reference number.
I haven't a clue what to even google for because as soon as you use the words "incident management" you just get loads of BS.
As this is a trail though, the software must be free 
Anyone use anything remotely like this?
[Edited on 21-08-2012 by Gaz]
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Russ
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Registered: 14th Mar 04
Location: Armchair
User status: Offline
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quote:
Originally posted by Gaz
I've been given a task/challenge to try and find software to help prompt a user to chase major incidents. The software needs to be windows based, it must be configurable to allow the user to manually kick off a timer (say 10hours) at any point of the day and receive a notification at specified intervals (say 2 hours) with a reference number.
I haven't a clue what to even google for because as soon as you use the words "incident management" you just get loads of BS.
As this is a trail though, the software must be free
Anyone use anything remotely like this?
[Edited on 21-08-2012 by Gaz]
we use Datix for our incident reporting/Risk management
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Gaz
Member
Registered: 24th Aug 03
Location: Widnes, Cheshire
User status: Offline
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Ah no, I don't think I've explained this well.
I'm looking for basically a little application loaded on to a PC that in theory just pops up a notification.
Like outlook would if you manually set up meeting invites as a reminder.
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John
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Registered: 30th Jun 03
User status: Offline
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Sounds like outlook would work without any extra software.
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Daniel_Corsa
Premium Member
Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
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quote:
Originally posted by John
Sounds like outlook would work without any extra software.
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Outlook otherwise just do a search for desktop reminder apps like Kana Reminder and Desktop-Reminder.
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