Kippers
Member
Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
User status: Offline
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Just had it installed.
Im getting 53.55 mbps download and 1.7 upload?
1.7 upload seems low?
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Y869 SRA
Member
Registered: 22nd Jul 12
User status: Offline
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That is low yes.
Heres mine, I'm on Virgin too.
[Edited on 30-08-2012 by V931_FEF]
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Kippers
Member
Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
User status: Offline
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Check the modems status page (you'll need check Cableforums.co.uk or VM's community forums for info on that) and see what the up and downstream levels are like (again cableforums or VM's will tell you what is acceptable); i suspect there is an issue with the upstream but it could be anything.
It might also be worth leaving the modem off overnight and see what it's like it in the morning.
Either way, if it continues phone VM and get an engineer out.
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Kippers
Member
Registered: 27th Dec 10
Location: By the sea, Kent Drives: A nee naw
User status: Offline
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Is it that bad i could possibly have a problem then?
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by Kippers
Is it that bad i could possibly have a problem then?
Well VM should be giving you a 10/1 ratio connection, so the upload should be 5Mbit-ish.
It could be something as simple as a profile issue, hence why i suggested leaving the modem off overnight, or something a tad more serious like the upstream levels are too high/low (which case you'll need an engineer).
Might also be worth doing a few more speed tests (other London locations, as well as local locations) and seeing if the upload differs. Similarly do a few at off/on-peak times just to make sure your local UBR isn't oversubscribed.
Either way, give VM a bell and see what they say.
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Voyto
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Registered: 9th Feb 03
Location: Stafford
User status: Offline
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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Kippers, if that was done using wireless try another using a wired connection to the router (assuming you're using the super hub, if not, do a connection straight to the modem) and see what speed reports.
Forgot to add that using wireless will hamper the results.
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DC90
Member
Registered: 14th Nov 07
Location: Bedfordshire
User status: Offline
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Upload needs to be around 10% of your download speed.
Post your upstream and downstream levels and i'll tell you if they are right.
Levels may have nothing to do with it though, could be a faulty tap port in the street cab, probably worth calling in if it persists.
[Edited on 02-09-2012 by DC90]
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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Why are you fussed abou the upload speed anyway? Messing up gaming?
[Edited on 02-09-2012 by Cavey]
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