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Author Why is my Internet so slow.
baza31
Member

Registered: 19th Apr 03
Location: yorkshire
User status: Offline
6th Mar 13 at 20:49   View User's Profile U2U Member Reply With Quote

As above, just done a speed check and its 0.08mbps. Its on ee and has always been terrible on bt too. What's the reason for this as I am sure they said it should be 20meg. Cheers
Bart
Member

Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
6th Mar 13 at 21:07   View User's Profile U2U Member Reply With Quote

I assume you have all the filters in etc?
all telephones connected are connected to a filter first?

Reboot your router, check the speed again.

If its still something similar, try running a diagnostic line check (Im sure EE might have one in the members/support area?).
The speed shouldn't be that bad, it sounds like a fault.

In general, your speed is governed by the distance from the exchange or the green roadside box if on BT infinity. The further you are, the more degraded the signal will be, however this distance is taken into account with estimated speed checks, which are normally not too far out.

[Edited on 06-03-2013 by Bart]
Gary
Premium Member

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Registered: 22nd Nov 06
Location: West Yorkshire
User status: Offline
6th Mar 13 at 23:00   View Garage View User's Profile U2U Member Reply With Quote

Which house?

 
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