Neil Dagens
Member
Registered: 14th Apr 07
Location: Fareham, Hampshire
User status: Offline
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Just looking for a bit of advice really. My ipad 3 broke last week, so took it to a local company to have a look at it (they also replaced a smashed screen for me in April). My thoughts were that it just needed a new display, as I could hear it making all the noises but nothing on the screen at all? Today they got back to me and said that not only has the screen burnt out but it has also fried several components on the 'board' inside? Sorry about the terminology, I can't remember what the bits called! He's had a look online and said others have had the same issue and that it can't be repaired.
I originally bought the ipad from an apple store in Hawaii last September, pretty sure I still have the receipt somewhere too. I just want to know whether I can take it back to an apple store under a warranty? If there is one? Or whether as its been looked at/taken apart by another company anything I did have to go back on would be void?
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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Id imagine warranty would be void due to another company opening it up.
I know apple do replacements on iPhones for around £130 but no idea on the ipads.
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Cavey
Member
Registered: 11th Nov 02
Location: Derby
User status: Offline
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What warranty did the other company give to you? seeing as by the sound of it they've fitted a 3rd party screen which has malfunctioned and fucked the rest of it?
If they can tell its been changed they'll probably tell you to gtf
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Neil Dagens
Member
Registered: 14th Apr 07
Location: Fareham, Hampshire
User status: Offline
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The other company gave me a 3 month warranty, which was the main reason I went back to them, as I thought it was a part they'd fitted. But they only changed the screen and digitiser so the part wasn't covered. Obviously the problem I'd have is proving that it may have been a result of work they'd done? But as there are other cases of this happening I'm not sure they'd take that?
Think ill give apple a ring tomorrow and see what they say!
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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If it was only bought in September you should be fine BUT it may get totally rejected now you have had an aftermarket screen fitted. They may not even offer the normal repair service
How much did it cost to do the screen the first time round?
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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take it to apple, ask whats wrong and whats caused it, ask them for a repair or cost of repair.
the pessimist in me thinks the damage could be down to the latest repair job
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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Any warranty will be void as mentioned. If they see its had an aftermarket screen Apple won't touch it with a stolen hand.
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