1986
Member
Registered: 19th Jun 13
User status: Offline
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these are due to get changed at my house, when I gave the final reading there thinking im £177 in credit, has anyone had this before ? or know how I could possibly be in credit ?
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fred7
Member
Registered: 17th May 04
Location: Rugeley, Staffordshire
User status: Offline
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We had it then they said it was wrong and we owed £15 no idea how when it was payg. Never paid it though.
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1986
Member
Registered: 19th Jun 13
User status: Offline
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Guessing that was after you gave them a actual meter reading? Ours went up even more after meter reading
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corsa-torque
Member
Registered: 15th Mar 11
User status: Offline
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When you say pre-payment are you talking about the meter you use with a key that you add money to?
Just a bit confused with what you've said. I work for british gas and what we call a pre-pay meter is a cash key meter where a pay quarterly or monthly via direct debit is known as a Credit meter.
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1986
Member
Registered: 19th Jun 13
User status: Offline
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It's where you top up a key
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corsa-torque
Member
Registered: 15th Mar 11
User status: Offline
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In that case it's very unlikely that your that much in credit. Your meter should have a meter reading and a credit amount on there too.
Ask the engineer to check when they arrive we are supposed to note down the credit on the meter and the office deal with adding it as credit on your new meter.
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1986
Member
Registered: 19th Jun 13
User status: Offline
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Cheque in the post for £187
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