PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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quote:
Wednesday March 3, 2004 23:52 0
Dear ????????,
Your ADSL order was rejected because BT has informed us there is an Incompatible Product on your line. You can contact BT on 150 to discuss this further.
If for any reason you have any queries about this please call 0800 376 4406 for assistance.
Kindest Regards,
AOL Broadband Team
This makes me laugh, they say I can't transfer my broadband number as we had our number changed due to the fact we had nuescence(sp) calls...
Its the same line, just a new number... So apparently BT say I can't have any sort of DSL number on this line??? Hmmmmm so how come I'm currently connected via DSL then....
This is making my head hurt 
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CorsaLad16v
Member
Registered: 5th Mar 03
Location: Sheffield UK Drives: VW Golf
User status: Offline
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hmm  BT r ghey
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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they could have Dax'd your line , no dax lines can have ADSL,
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Pablo
Member
Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
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yeah
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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yeah...
but...
I'm already connected via a 512k DSL connection as we speak on this VERY number & line!!
AOL just answered me on the phone, am on hold biiig style, and the people there trying to contact swear I can't have a DSL connection on this line
BUT I ALREADY HAVE IT DAMMIT!!!!!
[Edited on 04-03-2004 by PaulW]
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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if there is an ADSl service on the line this will be why, you have to fully cancel the service, and then get re register with AOL,
all ISP take the information from BT's logs and if it shows ADSL on the line allready it returns the test as failed , cancle and then resubscribe and you will be fine.
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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noooo LOL
ok Ill start again...
I had DSL on our old number, which we had changed via BT as we had nasty calls & the police helped us get it done...
ringing AOL to let them know, as I have to cos of the dsl connection, they told bt about it
but apparently I cant change the number as dsl isnt available on this line & wasnt on the old one
so how come i have it??
its the same ISP, its just a routine change of details which should go through fine, but bt are being quite ghey about it!
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dj_mikey_k
Member
Registered: 10th Jul 02
Location: Widnes, Cheshire
User status: Offline
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BT enable the line on ure phone line, not the number, the number is away of identifying which line goes into which house,
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dj_mikey_k
Member
Registered: 10th Jul 02
Location: Widnes, Cheshire
User status: Offline
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Just thinking about how gay AOL are....
I got my DSL line when AOL was the first people to introduce it. Before any1 else, anyway it was suppost to be 50quid back then....so for 12 months i was paying 50quid, i ended up sacking that off trying to go wid pipex, pipex said that they wud cost the same as aol so i thought fuck it, i'll go back to AOL, rang em back up and said i wanna rejoin, so they said ok, we'll reactivate ure account, log on as normal, This was early 2000, when i canciled my AOL account in 2003, i rang up to cancile and to ask them to remove the DSL subscrition on my line so i cud migrate to Plus.net.
They answered that i was'nt using DSL and was connecting via Dial up.....and they was only charging me for £7.99 for there unlimted dial up traffif, then they decided to tell me that i had to back pay for the 3 years 4 that
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CorsaLad16v
Member
Registered: 5th Mar 03
Location: Sheffield UK Drives: VW Golf
User status: Offline
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if it works fine y not carry on using it anyway? act dumb about it all
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