boyracer2002
Member
Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
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Anyone able to help out??
Just installed broadband - - - finally  bt broadband BUT it keeps disconnecting allllllll the time - anyone know why or how to solve this.
Cheers peeps 
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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do not go with BT - problem solved.
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boyracer2002
Member
Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
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ne decent replies?
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Mattb
Member
Registered: 2nd Feb 03
Location: Under your sisters bed
User status: Offline
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you have a virus, welcha worm or somthing...
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Mattb
Member
Registered: 2nd Feb 03
Location: Under your sisters bed
User status: Offline
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or sasser worm
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Mattb
Member
Registered: 2nd Feb 03
Location: Under your sisters bed
User status: Offline
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http://www.microsoft.com/security/incident/sasser.mspx
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boyracer2002
Member
Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
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how i got one tho as i have 2 vrus scans on the comp
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Dan B
Member
Registered: 25th Feb 01
User status: Offline
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Firstly, when it disconnects, does your router/modem lose synchronisation? There'll be a little status light on whatever you're using, that'll be marked one of: synch, link, ADSL, line (or any other variation).
Check ALL other phone-sockets in the premises, and ensure that ANY devices plugged into them (whether they be phone-handsets, fax machines, Sky DigiBox, premises-alarm system, credit/debit card franking machine, anything) is plugged in through a microfilter (sometimes also called a splitter) of its own.
Do the disconnections coincide with anything, like a phone ringing, sending/receiving a fax, your anti-virus or operating-system updating, or anything else at all?
Try running the modem/router from the test socket (carefully unscrew the faceplate from your MASTER phone-socket, unplug the connector from the test-socket inside this, and plug your filter & modem/router directly into the socket inside this (this bypasses ALL extension sockets in the premises) and try it from there) to see if you still get the intermittent disconnections.
Next thing to try: if it's a modem, remove and reinstall the modem-drivers; if it's a router, reset it to factory-defaults and set it back up again. Try again.
Disconnect, and reconnect using the following details, and see if the disconnections still occur (you won't be able to browse anywhere, just see if the connection drops within 15 minutes of connecting):
Username: bt_test@startup_domain
Password: test (can be anything, really, but that's an easy one to type in)
If all else fails, contact your ISP who may require a few more tests before raising a case with BT ADSL Faults...
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Mattb
Member
Registered: 2nd Feb 03
Location: Under your sisters bed
User status: Offline
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the virus's automatically upload on registration.. i had the exact problem mate,
you need to also download an update from microsoft to prevent the virus's getting in again
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Dan B
Member
Registered: 25th Feb 01
User status: Offline
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Viruses that attack the RPC-vulnerability or the LSASS-vulnerability in Windoze will shut the machine down, though, not just disconnect it...
Is the machine just disconnecting from t'internet or is it actually rebooting completely?
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Tom_1.216v
Member
Registered: 16th Apr 04
Location: SOUTHAMPTON
User status: Offline
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i've got bt broadband. had it for months now, but these last couple of months it keeps disconnecting from internet. dosn't happen all the time though! it's a PROPER BASTARD
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Dan B
Member
Registered: 25th Feb 01
User status: Offline
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Have a look at my first post, just above......see if anything in that resolves the disconnections-issue.
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