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Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:03

full of twats that cant speak good english

jus end up repeating myself on and on

Ojc

Member

Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Online

13th Jul 04 at 15:09

Yes, press number 9 and talk to a customer service provider in India who cannot speak English and cannot help you in any way, shape or form.

Fcuk me off, just ring my local branch.

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:10

Ive not got my local branch number, Ive changed my account to LloydsTSB now, uch better an internet banking long as i go on 3times everything 3 months or sumant i get 3.3%

Joff

Member

Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline

13th Jul 04 at 15:11

Abbey piss me off with their unhelpful staff.

Corsa E-Tec

Member

Registered: 4th Feb 04
Location: Stevenage Drives: Leon Cupra
User status: Offline

13th Jul 04 at 15:12

whats the 3.3% ?

hsbc IB is crap, never lets me on and then locks me out

[Edited on 13-07-2004 by Corsa E-Tec]

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:13

I use HSBC internet banking much as I can, but things like Loan settlement etc cant b done online so have to phone and they jus say, ok please hold and then come bak and u say somant else they say ok please hold

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:13

quote:
Originally posted by Corsa E-Tec
whats the 3.3% ?

hsbc IB is crap, never lets me on and then locks me out

[Edited on 13-07-2004 by Corsa E-Tec]

3.3% interest wen u go online and upgrade to classic plus account (i think

)

R Lee

Member

Registered: 15th Aug 03
User status: Offline

13th Jul 04 at 15:14

i don't do interent or telephone banking

i like going to my local branch to perv on a girl that works there

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

13th Jul 04 at 15:23

First Direct are the best

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:26

Whys that Rob?

BigSte

Member

Registered: 27th Aug 02
Location: Sheffield
User status: Offline

13th Jul 04 at 15:30

i use Yorkshire Bank, cant fault their online banking......Natwest's service is good too.

Worst place to try and ring is Vauxhall on the 0870 number given for sheffield branches, no-one at all can even speak anythin like english

Robbo

Member

Registered: 6th Aug 02
Location: London
User status: Offline

13th Jul 04 at 15:40

quote:
Originally posted by P4UL
Whys that Rob?

Thye are just fantastic, you call from 7am - midnight and speak to a friendly Scottish person and they help ouit immediately without u havin to repeat urself 20 times (dont u hate it when they r clearly in India but pretend they are calle timothy or summat lol) and they are very quick 2

IB is quality 2

I SUGGEST U ALL SWAP TO FIRST DIRECT

drunkenfool

Member

Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline

13th Jul 04 at 15:40

My mum works for HSBC and is always interested to find oiut people's problems to what they can do to make improvements, ill show her this thread.

Je11ybubb1es

Member

Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:42

quote:
Originally posted by P4UL

quote:
Originally posted by Corsa E-Tec
whats the 3.3% ?

hsbc IB is crap, never lets me on and then locks me out

[Edited on 13-07-2004 by Corsa E-Tec]
3.3% interest wen u go online and upgrade to classic plus account (i think )

if you pay in 2000 a month you get 5%. why didnt you tell me you were going to switch i could have got points towards my bonus if you'd been referred by me!!!

know who my friends are.

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 15:43

Where u work for Jelly

CwmbranCorsaGirl

Member

Registered: 11th Jan 04
Location: Cwmbran
User status: Offline

13th Jul 04 at 16:05

The customer care department is good in Lloyds TSB (cos I work there

) but the contact centres transfer calls to india.... some of them cant speak english at all.... very bad, we have complaints all the time.

TNM

Member

Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline

13th Jul 04 at 17:17

ive never had any problems with Natwest.

always know the answer and if they dont they know who does!

net banking is top as well with them.

Ian

Site Administrator

Registered: 28th Aug 99
Location: Liverpool
User status: Offline

13th Jul 04 at 17:58

Barclays speak perfect English but still don't generally do anything more useful than say no. Give me the branch any day.

Je11ybubb1es

Member

Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline

13th Jul 04 at 17:58

quote:
Originally posted by P4UL
Where u work for Jelly

Lloyds TSB Wolverton, your nearest branch

Je11ybubb1es

Member

Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline

13th Jul 04 at 18:00

quote:
Originally posted by TNM
ive never had any problems with Natwest.

always know the answer and if they dont they know who does!

net banking is top as well with them.

my boyfriend used to bank with natwest then he switched to lloyds (for obvious reasons) but he says ltsb is much better than natwest online, mostly because everything is done realtime, so if you transfer money its done straight away and you can see it straight away

TNM

Member

Registered: 5th Apr 04
Location: Nottingham Drives: VW Tiguan
User status: Offline

13th Jul 04 at 18:34

quote:
Originally posted by Je11ybubb1es

quote:
Originally posted by TNM
ive never had any problems with Natwest.

always know the answer and if they dont they know who does!

net banking is top as well with them.

my boyfriend used to bank with natwest then he switched to lloyds (for obvious reasons) but he says ltsb is much better than natwest online, mostly because everything is done realtime, so if you transfer money its done straight away and you can see it straight away

hmm might look in to that.

i might have put £150 in to a big blak hole last week instead of off my visa card

Git

Member

Registered: 3rd Apr 03
Location: Swansea
User status: Offline

13th Jul 04 at 19:35

I work for HSBC and I'm being made redundant because of these foreign graduates

I just use our Internet Banking more than fricking telephone

1600power

Member

Registered: 22nd Apr 04
Location: Shropshire Drives: 1.6 16v Sport
User status: Offline

13th Jul 04 at 20:26

Natwest their the answer, internet banking with them has always been very painless, and if u need to speak to them they are still using call centres in the UK!

Pablo

Member

Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline

13th Jul 04 at 20:27

quote:
Originally posted by Je11ybubb1es

quote:
Originally posted by P4UL
Where u work for Jelly

Lloyds TSB Wolverton, your nearest branch

Actually mine is CMK

drunkenfool

Member

Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline

14th Jul 04 at 02:30

quote:
Originally posted by Git
I work for HSBC and I'm being made redundant because of these foreign graduates

What part of the bank do you work in? MY mum is an area sales manager, been with them for 33 years and found out last week she might be made redundant cos they are cutting out some of the management. Going for voluntary retirement though i think cos shes had enough anyway!

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