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Author Mobile phones
Shelly
Premium Member

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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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28th Sep 04 at 14:54   View Garage View User's Profile U2U Member Reply With Quote
If you want to change your contract does it cost you?

I am with Orange paying £38 for 200mins, 120 txts and I have some kind of WAP thing too.

But I have just found a talk plan which is 200mins and 500 texts for £30.

So would it cost me to change it cos my contract is up for renewal in January.
michelle
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Registered: 15th Oct 03
Location: Kirkintilloch, Glasgow
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28th Sep 04 at 14:56   View User's Profile U2U Member Reply With Quote
you would have the pay the line rental remaining.
Corsa E-Tec
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Registered: 4th Feb 04
Location: Stevenage Drives: Leon Cupra
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28th Sep 04 at 14:56   View User's Profile U2U Member Reply With Quote
if it's with the same network it should not cost you at all.
purple_corsa_gls
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Registered: 25th May 04
Location: Near Sunderland
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28th Sep 04 at 14:56   View User's Profile U2U Member Reply With Quote
Is that the one with 02?
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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28th Sep 04 at 15:05   View Garage View User's Profile U2U Member Reply With Quote
No im with Orange now, it would just mean changing the contract not the phone company
Robbo
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Registered: 6th Aug 02
Location: London
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28th Sep 04 at 15:06   View User's Profile U2U Member Reply With Quote
They'll do it fro free i wud imagine
Richie
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Registered: 3rd Dec 02
Location: Newport, Wales
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28th Sep 04 at 15:14   View User's Profile U2U Member Reply With Quote
O2 are buying out all my dads existing orange contracts
leeshez
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Registered: 3rd May 01
Location: Great Harwood, Lancashire
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28th Sep 04 at 15:15   View User's Profile U2U Member Reply With Quote
I have been told on orange you can change your tariff with a months notice. Best bet ring them and find out
PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
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28th Sep 04 at 15:17   View User's Profile U2U Member Reply With Quote
Shelleh - I'm lookin at doing the same on mine, currently have same as you, but without the WAP bundle...

I was told by orange on the phone just to go into an orange shop & start saying i need to do more & if need be I'll cancel this one & go elsewhere if they cant help

they said if i did threaten them in the shop of terminating the contract, they would more than likely give in & adjust the contract at no cost

worth a try
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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28th Sep 04 at 15:17   View Garage View User's Profile U2U Member Reply With Quote
You can do it online if you have your account number... but I don't wanna do it then get charged stupid amounts for doing it.
PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
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28th Sep 04 at 15:18   View User's Profile U2U Member Reply With Quote
exactly why i was told to go into the orange shop & kick up a fuss
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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28th Sep 04 at 15:44   View Garage View User's Profile U2U Member Reply With Quote
how can we find out if they charge us?
Jason Iles
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Registered: 19th Jun 01
Location: Bristol
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28th Sep 04 at 15:54   View User's Profile U2U Member Reply With Quote
Ring 150 from your handset speak to an Orange upgrade rep and ask thats what i'd do as it makes pure common sense.
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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28th Sep 04 at 15:57   View Garage View User's Profile U2U Member Reply With Quote
i was only asking

[Edited on 28-09-2004 by Shelly]
Jason Iles
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Registered: 19th Jun 01
Location: Bristol
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28th Sep 04 at 15:58   View User's Profile U2U Member Reply With Quote
They are very helpful and I spoke to them within a few mins of waiting early to order my new handsets
M2RTY
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Registered: 25th May 01
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28th Sep 04 at 17:13   View User's Profile U2U Member Reply With Quote
i thought you 2 were the same ppl
Munchie
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Registered: 17th Jul 01
Location: I swap goats for mobile phones
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28th Sep 04 at 18:02   View User's Profile U2U Member Reply With Quote
orange got any 6230s in stock for upgrade yet?
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
User status: Offline
5th Oct 04 at 08:01   View Garage View User's Profile U2U Member Reply With Quote
REPLY I GOT FROM ORANGE (finally)


Dear Michelle

Thank you for your mail.

I can confirm that Orange do not charge customers to change their service plan, however, please note that it is possible that some customers have made agreements with the vendor of their phones not to change tariff within a specified time limit which may incur a penalty. Please check your agreemet with the dealer from whom you purchased your phone.

I trust this will be of assistance.

Kind regards

Michele
Orange Customer Services
Ally
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Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
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5th Oct 04 at 08:03   View User's Profile U2U Member Reply With Quote
Shelleth are orange any good?

Im looking to get a contract phone, but not sure which network or tariff
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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5th Oct 04 at 08:04   View Garage View User's Profile U2U Member Reply With Quote
I've had no problems
Robbo
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Registered: 6th Aug 02
Location: London
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5th Oct 04 at 08:08   View User's Profile U2U Member Reply With Quote
Orange are the best without a shadow of a doubt

Natalie and I left Orange for 3 for a VERY short period of time and we shall not be leaving them again

Natalie is upgrading (well upgrading is balls we;ll jus get new contracts on same number ) to a Nokia 6230 and I to a Moto V3 soon as it is released on Orange
Ally
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Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
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5th Oct 04 at 08:11   View User's Profile U2U Member Reply With Quote
from what ive heard orange are crap
Robbo
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Registered: 6th Aug 02
Location: London
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5th Oct 04 at 08:13   View User's Profile U2U Member Reply With Quote
Nope Nobody is better than them, they aren't the cheapest though but you get what you pay for
Ally
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Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
5th Oct 04 at 08:20   View User's Profile U2U Member Reply With Quote
I think it will be orange or O2 v4 me
Robbo
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Registered: 6th Aug 02
Location: London
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5th Oct 04 at 08:21   View User's Profile U2U Member Reply With Quote
God not 02 :S

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