Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Looks like CIA Insurance have fuct up good and proper.
Spoke to the girl this morning and she was asking how much all my mods were worth and that they are looking into another insurer.
Can they do this? (after 4 months of hassle - Wrong car/no mods/then right car mods/then no mods etc)
Can I request a full refund? If they do put me onto another insurance company will the policy be re-set of will I just have to stay 6 months.
Bloody idiots.
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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Sounds like it was there fault, surely they cant terminate the contract if its them that fucked up????
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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It started off I received a document from Zurich (whom they go through)
And the car was insured as a Renault Megane RT Sport E (NOT a Coupe)
So phoned up, yeah thats fine no problem send you another cover note.
Same problem again.
Got another one on Tuesday (16 phone calls later) and its still wrong.
So after getting put on old most of tuesday morning they get it sorted as a Coupe, so I thought better check all mods are uptodate.
...what modifcations they say...?
Bollocks.
Its Elle from CIA, so stay clear.
[Edited on 14-10-2004 by J-Me]
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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I'd also like to point out that the policy stared in July
For the car standard it was 560 quid
with modifications it went up to 820. They charged me 820 yet got car wrong and no modfications?
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Anyone know where I stand?
Could I claim the full amount back?
Its a shambles.
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by J-Me
I'd also like to point out that the policy stared in July
For the car standard it was 560 quid
with modifications it went up to 820. They charged me 820 yet got car wrong and no modfications?
Well they took your money and fucked up the paperwork looks like, surely they cant charge you more or anything
Hit them with - If your mods havnt been insured by them for the last 4 months then they have no right to have charged you any extra to begin with..........demand a refund 'or' they sort this mess out and honour your policy until your renewal......also ask to speak to management or someone who knows what the fuck they are doing!!!
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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On the phone right now
Want to put me Norwich union to 1600
FUCCCCCCCCCK
Trying to sort a refund but bascially I've been in the shit with a non-legit insurance policy for 4 months
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by J-Me
On the phone right now
Want to put me Norwich union to 1600
FUCCCCCCCCCK
Trying to sort a refund but bascially I've been in the shit with a non-legit insurance policy for 4 months
They want to charge you £1600 Thats not on!
Isnt there some sort of general insurers regulating comity...threaten to report them to it! There fuckup - They must sort it!
Ask what would have happened if you were in an accident and there fuckup policy didnt cover you?
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Yeah thats what I said, she is phoning back at 11.15 (so she says)
its disgraceful, I'll also loose 4 months insurance (towards my 3rd year NCB)
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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Surely they cant do that, although they will probably have a getout clause written into the terms and conditions that nobody reads! Threaten to report it to the ABI (association of Brittish Insurers) for misconduct on there behalf! You havnt done anything wrong, and as a result have paid more money for the wrong policy that wasnt valid anyway!!!
[Edited on 14-10-2004 by Scottydoo]
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Paid 820 In July
They want to refund 500 to me today.
I'm seriously not seeing hwo they can do this
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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ARGHHHHHHH ITS LIKE TALKING TO MORONS
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by J-Me
Paid 820 In July
They want to refund 500 to me today.
I'm seriously not seeing hwo they can do this
Your car technically wasnt insured for those 4 months = Full refund!
Ask exactly what right they have to take £320 from you, surely not for a void insurance policy You should be looking to seek compensation from them for wasting your time!!!
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by J-Me
ARGHHHHHHH ITS LIKE TALKING TO MORONS
Ask for someone higher up!
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Jamie
Member
Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
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Yeah gone though 3 managers now, they are now contacting zurich and will phone back later.
Day 4 - Still cant drive the car.
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by J-Me
Yeah gone though 3 managers now, they are now contacting zurich and will phone back later.
Day 4 - Still cant drive the car.
Thats fuckin shit
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Je11ybubb1es
Member
Registered: 11th Jun 02
Location: Milton Keynes
User status: Offline
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quote: Originally posted by Scottydoo
Surely they cant do that, although they will probably have a getout clause written into the terms and conditions that nobody reads! Threaten to report it to the ABI (association of Brittish Insurers) for misconduct on there behalf! You havnt done anything wrong, and as a result have paid more money for the wrong policy that wasnt valid anyway!!!
[Edited on 14-10-2004 by Scottydoo]
ABI dont cover motor insurance. you have to go through their internal complaints procedure first otherwise no external people will touch you. if it cant be satisfied internally you can contact GISC (General Insurance Standards Council) http://www.gisc.co.uk/consumer/ theres a form you fill in and send off and they look into it.
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by Je11ybubb1es
quote: Originally posted by Scottydoo
Surely they cant do that, although they will probably have a getout clause written into the terms and conditions that nobody reads! Threaten to report it to the ABI (association of Brittish Insurers) for misconduct on there behalf! You havnt done anything wrong, and as a result have paid more money for the wrong policy that wasnt valid anyway!!!
[Edited on 14-10-2004 by Scottydoo]
ABI dont cover motor insurance. you have to go through their internal complaints procedure first otherwise no external people will touch you. if it cant be satisfied internally you can contact GISC (General Insurance Standards Council) http://www.gisc.co.uk/consumer/ theres a form you fill in and send off and they look into it.
Thats the one Knew there was something that governed it anyway
J - should definitely consider contacting them!
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Darren
Member
Registered: 21st Apr 02
Location: Hadleigh, Suffolk
User status: Offline
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Also FSA who are taking over GISC
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LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
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Ssshhhhh Darren. Don't tell Alex
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projectcorsa
Member
Registered: 12th Oct 04
User status: Offline
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i just got a quote for a 2litre 16v corsa full custom kit flip paint lambo doors lowered alloys custom exhaust system etc
£800 fully comp protected no claims
[Edited on 14-10-2004 by projectcorsa]
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LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
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quote: Originally posted by projectcorsa
i just got a quote for a 2litre 16v corsa full custom kit flip paint lambo doors lowered alloys custom exhaust system etc
£800 fully comp protected no claims
With which company? How old are you? I suspect this amount will change when you actually take out the policy
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Scottydoo
Banned
Registered: 6th Oct 04
Location: Scotland
User status: Offline
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quote: Originally posted by projectcorsa
i just got a quote for a 2litre 16v corsa full custom kit flip paint lambo doors lowered alloys custom exhaust system etc
£800 fully comp protected no claims
[Edited on 14-10-2004 by projectcorsa]
Your 23 tho....not really that good isit
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LukeGSi
Member
Registered: 9th Dec 03
User status: Offline
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Nope.
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