Drew
Banned
Registered: 24th Nov 01
Location: County Durham
User status: Offline
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i had a site with some hosts
they said they were moving 'datacentres' on tuesday, and site would be down 1-3 days. informed me to back up sql's
when i got home on monday, site was gone, so the back up was not possible
the site is still not online today, and dont look like it will be anytime soon
basically they have lost my full site. where do i stand? can i get compensation or is it just one of those internet things?
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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buy a goat
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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if they said you should backup and the t&c's dont say anything about them backing up your stuff, then you're own your own on this one 
however, send them a nice email anyways and see what they say, they may have a backup, you never know 
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ed
Member
Registered: 10th Sep 03
User status: Offline
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You can probably sue for loss of earnings... If you can prove you have lost income from your site not being available. Then again, it will probably say in the T's & C's from your host that you are responsible for making your own backups of the site.
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Drew
Banned
Registered: 24th Nov 01
Location: County Durham
User status: Offline
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quote:
Originally posted by Dom
if they said you should backup and the t&c's dont say anything about them backing up your stuff, then you're own your own on this one
however, send them a nice email anyways and see what they say, they may have a backup, you never know
they said backup sqls from monday ready for the transfer on tuesday
mid afternoon monday, the site had gone, so i could not backup anything
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Cole
Member
Registered: 11th Nov 02
Location: eastbourne Drives:zafira sold now a qashqai
User status: Offline
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i can vouch for that as i was a regular user of said site
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