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Author computer help please....
CorsaLad
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Registered: 25th Sep 01
User status: Offline
1st Feb 05 at 22:11   View User's Profile U2U Member Reply With Quote

Hi,

I've been having this problem for the last couple of days. If I try to click on my documents or control panel in windows I get the following message:

Error Report - Windows encountered a problem and needs to close.

Technical data:

AppName: explorer.exe AppVer: 6.0.2800.1106 ModName: msvcrt.dll
ModVer: 7.0.2600.1106 Offset: 00033ec0

Then the windows bar at the bottom disappears and then reappears.

Any ideas?

Cheers
Swiftie
Member

Registered: 7th Jan 05
Location: Greater London
User status: Offline
1st Feb 05 at 23:13   View User's Profile U2U Member Reply With Quote

Sounds like your Explorer is shagg*d, you could always try a repair if your running Windows XP Pro.

One thing that you can always try before messing bout with the Repair through the wonderfull BLUE SCREENS of XP is pop in your Windows XP CD if this is what your running and run this command..

sfc /scannow
Jodi_the_g
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Registered: 7th Aug 01
Location: Washington D.C
User status: Offline
1st Feb 05 at 23:25   View User's Profile U2U Member Reply With Quote

Have you upgraded anything in your pc recently
CorsaLad
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Registered: 25th Sep 01
User status: Offline
1st Feb 05 at 23:48   View User's Profile U2U Member Reply With Quote

i recently installed limewire...

just done a fuill antivirus search and found some spyware.
CorsaLad
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Registered: 25th Sep 01
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1st Feb 05 at 23:59   View User's Profile U2U Member Reply With Quote

ttt
Ian
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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
2nd Feb 05 at 00:00   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by CorsaLad
Then the windows bar at the bottom disappears and then reappears
That is just explorer.exe - thing that provides all My Computer windows and task bar - restarting.
Swiftie
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Registered: 7th Jan 05
Location: Greater London
User status: Offline
2nd Feb 05 at 00:04   View User's Profile U2U Member Reply With Quote

Did you try the system file scan I suggested above?
CorsaLad
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Registered: 25th Sep 01
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2nd Feb 05 at 00:35   View User's Profile U2U Member Reply With Quote

do you think you could explain how to do that again please swiftie?
Swiftie
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Registered: 7th Jan 05
Location: Greater London
User status: Offline
2nd Feb 05 at 00:39   View User's Profile U2U Member Reply With Quote

If you have your windows XP CD if this is the operating system your running. Pop the CD in your drive.

It will load up a splash screen. You can close that screen as you wont need it. Once you have closed the Splash screen.

Click on START -> Run

Then on the Run box where it says open. Type sfc /scannow
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
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2nd Feb 05 at 00:39   View User's Profile U2U Member Reply With Quote

Update to SP2 if running Win XP or just reinstall IE.

If that doesn't work copy the explorer.exe file off another system running the same OS making a backup of your original file.

Or you could try the format c: option
Swiftie
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Registered: 7th Jan 05
Location: Greater London
User status: Offline
2nd Feb 05 at 00:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Peugeot Nut
Update to SP2 if running Win XP or just reinstall IE.


Its not a problem with IE though. Its actually his Windows Explorer crashing.
James_DT
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Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
2nd Feb 05 at 01:08   View User's Profile U2U Member Reply With Quote

IE being integrated into Explorer, so problems with IE can cause Explorer to crash, just not under the circumstances above. Try installing/reinstalling SP2, or Windows repair.
CorsaLad
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Registered: 25th Sep 01
User status: Offline
3rd Feb 05 at 16:38   View User's Profile U2U Member Reply With Quote

Thanks for the help... I am running xp and dont have the cd.

Does everyone suggest installing service pack 2?
CorsaLad
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Registered: 25th Sep 01
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4th Feb 05 at 00:45   View User's Profile U2U Member Reply With Quote

ttt
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
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4th Feb 05 at 00:46   View Garage View User's Profile U2U Member Reply With Quote

Will it make it worse?
CorsaLad
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Registered: 25th Sep 01
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4th Feb 05 at 00:49   View User's Profile U2U Member Reply With Quote

well at the moment , i can still open word files and things.

Just downloaded adware and when it was searching my hard drive this pop up messsage come up saying.. RT secuirty or something was shutting down my pc, it counted down from 60 seconds and restart during the search.

Any ideas?
CorsaLad
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Registered: 25th Sep 01
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4th Feb 05 at 11:32   View User's Profile U2U Member Reply With Quote

bttt
Neshol
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Registered: 10th Jul 02
Location: Midlands
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4th Feb 05 at 11:36   View User's Profile U2U Member Reply With Quote

SP2 on the flip side could completely balls up your pc.. don't know unless you try tho
Deekiboy
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Registered: 20th Aug 04
Location: Renfrewshire
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4th Feb 05 at 11:38   View User's Profile U2U Member Reply With Quote

The Best option there Was Go to Start>Run Type CMD ats the command Prompt Type SFC/scannow
Cybermonkey
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Registered: 22nd Sep 02
Location: Sydney, Australia
User status: Offline
4th Feb 05 at 11:44   View User's Profile U2U Member Reply With Quote

SP2 could be a good idea, your problems most definately result from a corurupt registry entry, installing SP2 might overwrite some registry info thats important and restore vital functions like RPC. Get yourself a prgram like registry mechanic or tuneup utilities 2004 to see oif there is any dodgy registry enties that need rectifying. Thats my 2 cents anyway. Most my XP problems stem from reg nowadays.

 
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