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Author So much for a 2MB connection....
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 16:56   View User's Profile U2U Member Reply With Quote
NTL have been today and put in a new set top box so i can get the 2MB upgrade.

well after spending most of the day on the phone trying to get it sorted, im finally back on the net, so i checked the speed:


Direction ----- Actual Speed -------True Speed (estimated)

Downstream---854 Kbps (106.8 KB/sec) ----922 Kbps (inc. overheads)
Upstream -----121 Kbps (15.1 KB/sec) ----130 Kbps (inc. overheads)




[Edited on 08-04-2005 by dave17]
James
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Registered: 1st Jun 02
Location: Surrey
User status: Offline
8th Apr 05 at 16:56   View User's Profile U2U Member Reply With Quote
NTL suck
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 16:58   View User's Profile U2U Member Reply With Quote
NOTE: Your downstream speed result is very low for the type of connection specified (ADSL/RADSL, 2Mbps). We strongly recommend that you check your Internet connection is not being used elsewhere during the test and/or contact your ISP to resolve speed issues you may be experiencing.
Nismo
Member
Registered: 12th Sep 02
User status: Offline
8th Apr 05 at 17:00   View User's Profile U2U Member Reply With Quote
would appear you have 1Mb
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 17:03   View User's Profile U2U Member Reply With Quote
but im meant to have 2MB
_Allan_
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Registered: 24th Mar 04
User status: Offline
8th Apr 05 at 17:06   View User's Profile U2U Member Reply With Quote
I have 2mb hehe
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 17:13   View User's Profile U2U Member Reply With Quote
u on NTL?
_Allan_
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Registered: 24th Mar 04
User status: Offline
8th Apr 05 at 17:17   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by dave17
u on NTL?


No sorry, BT

Phone them up and have murder
Richie B
Member
Registered: 18th Apr 04
Location: Newcastle
User status: Offline
8th Apr 05 at 17:18   View User's Profile U2U Member Reply With Quote
i dont even have 1mb
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 17:25   View User's Profile U2U Member Reply With Quote
ive spent all day on the phone to them
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 17:42   View User's Profile U2U Member Reply With Quote
ok so ive been told that im only on a 1MB connection now, gota phone customer services
MikeE
Member
Registered: 7th Mar 03
Location: Milton Keynes
User status: Offline
8th Apr 05 at 17:53   View User's Profile U2U Member Reply With Quote
w@nkers int they, id be mad too.
dave17
Member
Registered: 3rd Sep 02
Location: Greater London
User status: Offline
8th Apr 05 at 17:58   View User's Profile U2U Member Reply With Quote
right said there gona sort it for me.

its taken me 10 phone calls, and 2hours on the phone to get everything sorted today, and they thought they were doing me a favour by upgrading me

 
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