Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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Just got off phone with 3 (worst mobile company ever) to cancel my contract.
Going on to o2, and getting the phone online, now 3 have given me the code so i can keep my old number, but i cant find anywhere on the o2 website to enter this, do i have to ring??
Also, was informed that it can take 10 days to transfer the number, im guessing this will affect the delivery from o2?
Cheers
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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try here mate http://www.02.co.uk/registration
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
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You need to speak to O2, they should either ask you the PUC code but normally they'll goto 3 and get it, then you will keep the same number, it takes a little while for it to all transwer over though so get onto O2 customer services asap.
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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Cheers mate
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geordiecorsa
Member
Registered: 26th Mar 05
Location: South Tyneside or deepest darkest cumbria!
User status: Offline
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o2 won't gan to 3 for you, they are arsey, trying to swap my old o2 that i took to orange back to o2 and they don't want to know.
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Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
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Ive got the number now anyways, just need to ring up when i get my new phone, then give o2 a ring, then they will swop it over for me
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Voyto
Member
Registered: 9th Feb 03
Location: Stafford
User status: Offline
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quote: Originally posted by Jules
You need to speak to O2, they should either ask you the PUC code but normally they'll goto 3 and get it, then you will keep the same number, it takes a little while for it to all transwer over though so get onto O2 customer services asap.
Its PAC not PUK
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Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
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The funny thing is that I put Pac first then thought it was Puc so changed it, ask me again next week and I'll still get it wrong!
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