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Author New Phone/New Network - Same number
Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 16:12   View User's Profile U2U Member Reply With Quote

Just got off phone with 3 (worst mobile company ever) to cancel my contract.

Going on to o2, and getting the phone online, now 3 have given me the code so i can keep my old number, but i cant find anywhere on the o2 website to enter this, do i have to ring??

Also, was informed that it can take 10 days to transfer the number, im guessing this will affect the delivery from o2?

Cheers
Brett
Premium Member

Avatar

Registered: 16th Dec 02
Location: Manchester
User status: Offline
1st Jul 05 at 16:14   View Garage View User's Profile U2U Member Reply With Quote

try here mate http://www.02.co.uk/registration
Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 16:16   View User's Profile U2U Member Reply With Quote

Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
1st Jul 05 at 19:50   View User's Profile U2U Member Reply With Quote

You need to speak to O2, they should either ask you the PUC code but normally they'll goto 3 and get it, then you will keep the same number, it takes a little while for it to all transwer over though so get onto O2 customer services asap.

Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 20:01   View User's Profile U2U Member Reply With Quote

Cheers mate
geordiecorsa
Member

Registered: 26th Mar 05
Location: South Tyneside or deepest darkest cumbria!
User status: Offline
1st Jul 05 at 20:09   View User's Profile U2U Member Reply With Quote

o2 won't gan to 3 for you, they are arsey, trying to swap my old o2 that i took to orange back to o2 and they don't want to know.
Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 20:15   View User's Profile U2U Member Reply With Quote

Ive got the number now anyways, just need to ring up when i get my new phone, then give o2 a ring, then they will swop it over for me
Voyto
Member

Registered: 9th Feb 03
Location: Stafford
User status: Offline
1st Jul 05 at 20:36   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Jules
You need to speak to O2, they should either ask you the PUC code but normally they'll goto 3 and get it, then you will keep the same number, it takes a little while for it to all transwer over though so get onto O2 customer services asap.




Its PAC not PUK
Jules
Member

Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
2nd Jul 05 at 00:05   View User's Profile U2U Member Reply With Quote

The funny thing is that I put Pac first then thought it was Puc so changed it, ask me again next week and I'll still get it wrong!

 
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