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Author New Phone/New Network - Same number
Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 16:12   View User's Profile U2U Member Reply With Quote
Just got off phone with 3 (worst mobile company ever) to cancel my contract.

Going on to o2, and getting the phone online, now 3 have given me the code so i can keep my old number, but i cant find anywhere on the o2 website to enter this, do i have to ring??

Also, was informed that it can take 10 days to transfer the number, im guessing this will affect the delivery from o2?

Cheers
Brett
Premium Member

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Registered: 16th Dec 02
Location: Manchester
User status: Offline
1st Jul 05 at 16:14   View Garage View User's Profile U2U Member Reply With Quote
try here mate http://www.02.co.uk/registration
Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 16:16   View User's Profile U2U Member Reply With Quote
Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
1st Jul 05 at 19:50   View User's Profile U2U Member Reply With Quote
You need to speak to O2, they should either ask you the PUC code but normally they'll goto 3 and get it, then you will keep the same number, it takes a little while for it to all transwer over though so get onto O2 customer services asap.
Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 20:01   View User's Profile U2U Member Reply With Quote
Cheers mate
geordiecorsa
Member
Registered: 26th Mar 05
Location: South Tyneside or deepest darkest cumbria!
User status: Offline
1st Jul 05 at 20:09   View User's Profile U2U Member Reply With Quote
o2 won't gan to 3 for you, they are arsey, trying to swap my old o2 that i took to orange back to o2 and they don't want to know.
Danny P
Member
Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
1st Jul 05 at 20:15   View User's Profile U2U Member Reply With Quote
Ive got the number now anyways, just need to ring up when i get my new phone, then give o2 a ring, then they will swop it over for me
Voyto
Member
Registered: 9th Feb 03
Location: Stafford
User status: Offline
1st Jul 05 at 20:36   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Jules
You need to speak to O2, they should either ask you the PUC code but normally they'll goto 3 and get it, then you will keep the same number, it takes a little while for it to all transwer over though so get onto O2 customer services asap.



Its PAC not PUK
Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
2nd Jul 05 at 00:05   View User's Profile U2U Member Reply With Quote
The funny thing is that I put Pac first then thought it was Puc so changed it, ask me again next week and I'll still get it wrong!

 
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