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Author IE7 problem
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 08:58   View User's Profile U2U Member Reply With Quote

Downloaded IE7 for my home computer the other night. Now I cant get on the internet at home

I go to internet explorer like normal, it opens up the window then the connection window comes up asking if I want to connect. I click on connect then the little info bubble at the bottom right of the window comes up saying connected like it normally does. But the page doesn't load. End up with an error message. Then click on diagnose connection problem and it says check the wires between modem and computer. The wires are fine. It gives me no other options on what to do after that.

I dont have a clue what the problem is? in the connection settings it says something about a number but it only has 0 in there.

I am completely stuck as to what the problem is? I haven't changed anything! All I have done is upgrade to IE7...

Did this exact upgrade at work and not had any problems with it? Help!
Voyto
Member

Registered: 9th Feb 03
Location: Stafford
User status: Offline
8th Nov 06 at 09:01   View User's Profile U2U Member Reply With Quote

Do other browsers work?
Does your msn work ok?
Are you connecting to the internet via a router?
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 09:20   View User's Profile U2U Member Reply With Quote

Not got any other browsers to try

Didn't try to connect my MSN.

No router at home no...
abdus
Member

Registered: 23rd Feb 06
User status: Offline
8th Nov 06 at 09:23   View User's Profile U2U Member Reply With Quote

tools, internet options, connections, LAN settings, check automatically detect settings

try this
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 09:31   View User's Profile U2U Member Reply With Quote

tried that last night. didn't work

in the connection settings it has a number that seems to be missing? all it has in their is 0? and when you press connect it says dialling 0...

Not a clue what thats all about? Like i say not changed any settings so why its doing this I dont know...
Voyto
Member

Registered: 9th Feb 03
Location: Stafford
User status: Offline
8th Nov 06 at 09:39   View User's Profile U2U Member Reply With Quote

How do you connect to the internet? (Not using a router, im guessing you either click a link to dial up, or it does it when you open IE normally)
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 09:43   View User's Profile U2U Member Reply With Quote

Go to internet explorer and open that. Then once thats open I get a connection window like I used to when I was on dial up. Then click connect and it used to connect to broadband. But since I installed IE7 it wont connect. The connection window is slightly diffferent aswell to the one we used to get with the old IE. Get various error messages with a number before them in a error window when I click connect. Then click ok then get the error page on the internet explorer itself
abdus
Member

Registered: 23rd Feb 06
User status: Offline
8th Nov 06 at 09:44   View User's Profile U2U Member Reply With Quote

uninstall IE7 go to you old browser, connect to the internet and download firefox
Voyto
Member

Registered: 9th Feb 03
Location: Stafford
User status: Offline
8th Nov 06 at 09:45   View User's Profile U2U Member Reply With Quote

I think the connection settings have been lost. You will need to goto tools, internet options, connections. Delete whats in there currently and then add a new one with the correct settings
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 09:45   View User's Profile U2U Member Reply With Quote

Cant use BBimage code with firefox Its a pain in the arse...
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 09:46   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Voyto
I think the connection settings have been lost. You will need to goto tools, internet options, connections. Delete whats in there currently and then add a new one with the correct settings


so basically reinstall the broadband connection?
abdus
Member

Registered: 23rd Feb 06
User status: Offline
8th Nov 06 at 09:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matty G
quote:
Originally posted by Voyto
I think the connection settings have been lost. You will need to goto tools, internet options, connections. Delete whats in there currently and then add a new one with the correct settings


so basically reinstall the broadband connection?


yep
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 09:50   View User's Profile U2U Member Reply With Quote

I'll give it a go when I get home from work tonight.

Hopefully it will work... getting grief off my Mum as she cant get access to her emails
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
8th Nov 06 at 19:16   View User's Profile U2U Member Reply With Quote

got rid of IE7, back on IE6 and works fine now....
Bram
Member

Registered: 25th Mar 02
Location: Derby
User status: Offline
8th Nov 06 at 19:22   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by abdus
uninstall IE7 go to you old browser, connect to the internet and download firefox


Your so cool!

 
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