Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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Right, me and Gaz are due to go on holiday in just over 2 weeks time. We booked the holiday over a year ago now, and since we booked it we have recieved amendmants upon amendmants, one including our flights have changed to a different airline.... Etc....
Got to Gaz's yesterday, and he recieved yet another letter saying that there will be maintenance being carried out for the first couple of days we'll be there.... But we're talking about foreign builders here , so it could go on longer...
Do you think we have the right to complain about all the changes and ask to be moved hotels in the same resort for all inclusive for the same price? Or at least get some compensation?
[Edited on 09-01-2007 by Kathryn W]
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Mad Moe
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Registered: 14th Jun 01
Location: Northumberland
User status: Offline
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It's worth a try, what's the worst that can happen, they'll say no?
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--Dave--
Banned
Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
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Best thing you can do is ring them up and at least ask them.
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Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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Yes.
Personally i wouldn't stand for all the messing about.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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I would only worry if they were using British builders. Though, I guess it does depend on where you're going because some countrys do actually manage to have builders who are lazier than English ones. Hopefully they will be Polish and the job will be done a couple of days earlier.
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Mad Moe
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Registered: 14th Jun 01
Location: Northumberland
User status: Offline
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Take it you haven't had good experiance with builders?
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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I would call, complain, and ask to be moved
What does your T&C say about building work? you could agrue if it isnt in there that you arent paying to have your first few days interrupted by builders
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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I've looked into the terms and conditions but doesnt say anything about building work
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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Then call them you doof and say you arent prepaired to stay somewhere and be disturbed by building works when you are specifically going away to get some peace and quiet
thats what i would do, but im a winge bag and somehow managed to book me and richie into a hotel on an island that had a fucking earthquake while we were there
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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They rang me house earlier to say that we have an email, but they've emailed to Gaz so he'll have to see what they have said later... If it isnt good news then i shall go down on Thursday..
I looked on the website, but they aint showing that they have any spaces left in the hotels
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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Fuck them, winge and see what you get
Hooray
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--Dave--
Banned
Registered: 17th Feb 04
Location: Essssseeeeex Drives: Black Supra TT
User status: Offline
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Ally
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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Ive sent a letter to my bank and the company we bought our bed from.
I'll be the type of woman that writes in to 'points of view' soon
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Kathryn W
Member
Registered: 12th Oct 03
Location: Widnes, Cheshire
User status: Offline
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Well Read the email that got sent to us earlier today, said that they would amend our hotel and move us to a different hotel for £223 extra.
The only hotel they had left was a 4+ star
So went down with my mum before to pay off the money, but the woman rang up the head office to try get some more money off... Finally got another £100 off... and some sort of charity money
So finaly me and Gaz are going here....
http://www.thomson.co.uk/destinations/europe/spain/fuerteventura/costa-caleta/hotels/hotel-barcelo-fuerteventura-thalasso-spa.html?ito=1556&itc=97&referrer=google
Much better than the original 2+ star
Well pleased
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