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Member

Registered: 20th May 02
Location: Kent
User status: Offline

24th Jan 07 at 19:01

been with o2 2 years, and because im a cunt i took out some 18month contract october 2005

im due for in upgrade end of april, but phones shit, cuts out calls, fucks up when txt messages are recived (ie turns itself off) and cant really use it

rung o2, and they said, phone is out of warrenty, and cant upgrade you early, so you just have to live with it

any suggestions, as 3 month with a shit phone paying £££ is wank TBH

aim1

Member

Registered: 26th Jun 06
Location: Kent
User status: Offline

24th Jan 07 at 19:05

18 month contract is 18 month warranty mate. its extended becasue of said 18 month contract. there was an issue with this but the repair companies are sorted and so just need proof that you took out the phone on an 18 month contract.

You must have had a bit of a larry on the phone, you have a warranty and your phone can be repaired by being sent from any o2 store

[Edited on 24-01-2007 by aim1]

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:05

James, how much do you pay a month & what do you get?

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:06

quote:
Originally posted by aim1
18 month contract is 18 month warranty mate

Not true

Steve

Premium Member

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline

24th Jan 07 at 19:06

usually if you ring up and ask for your puk code, and say you are leaving them they will back down

aim1

Member

Registered: 26th Jun 06
Location: Kent
User status: Offline

24th Jan 07 at 19:08

quote:
Originally posted by Matt H

quote:
Originally posted by aim1
18 month contract is 18 month warranty mate

Not true

It was when I was at work an hour and a half ago

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:08

Who do you work for?

aim1

Member

Registered: 26th Jun 06
Location: Kent
User status: Offline

24th Jan 07 at 19:08

O2 retail

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:09

quote:
Originally posted by Steve
usually if you ring up and ask for your puk code, and say you are leaving them they will back down

PAC code, but yeah this usually works

Steve

Premium Member

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline

24th Jan 07 at 19:09

whats a puk code then

aim1

Member

Registered: 26th Jun 06
Location: Kent
User status: Offline

24th Jan 07 at 19:10

Do you work for o2 aswell fella?

PUK is the code to unblock your mobile when you piss around with the security settings and block your phone...PAC code is authorisation code to take your mobile number to a different network.

[Edited on 24-01-2007 by aim1]

Eck

Premium Member

Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline

24th Jan 07 at 19:10

Thats when you put the pin in wrong 3 times and it locks is it not?

antscorsa

Member

Registered: 11th Aug 02
Location: london
User status: Offline

24th Jan 07 at 19:10

quote:
Originally posted by Steve
usually if you ring up and ask for your puk code, and say you are leaving them they will back down

so true they give u sooo much better tariffs aswell

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:10

quote:
Originally posted by aim1
O2 retail

So you'll understand that products have differant warranty periods. My Nokia has a 2 year warranty, but others at the time only had 12 months. This was regardless to the contract length

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:11

quote:
Originally posted by aim1
Are you O2 aswell fella?

Nope

Member

Registered: 20th May 02
Location: Kent
User status: Offline

24th Jan 07 at 19:12

Matt it £30 a mont, and has 500 or 100 text and 500 mins or something, would have to check TBH mate

the phone warrenty is 12 months

Nismo

Member

Registered: 12th Sep 02
User status: Offline

24th Jan 07 at 19:12

quote:
Originally posted by Eckmcmann
Thats when you put the pin in wrong 3 times and it locks is it not?

Nah its like a broadband MAC code, so you can migrate to another service provider / network.

Eck

Premium Member

Registered: 17th Apr 06
Location: Lundin Links, Fife
User status: Offline

24th Jan 07 at 19:13

quote:
Originally posted by Nismo

quote:
Originally posted by Eckmcmann
Thats when you put the pin in wrong 3 times and it locks is it not?

Nah its like a broadband MAC code, so you can migrate to another service provider / network.

Yeah I was answering Steve's question on the puk code mate

Kurt

Member

Registered: 23rd Oct 05
Location: Hi
User status: Offline

24th Jan 07 at 19:13

can i get upgraded? i took out an 18month contract about 8 months ago but my n91 has started being retarted so i asked phones 4 u for an upgrade and they told me to get f***ed pretty much

Member

Registered: 20th May 02
Location: Kent
User status: Offline

24th Jan 07 at 19:14

the bloke said, cant help you, buy cheap handset, which was nice

kurt, it will be in warrenty

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:15

PUK code is for if you block your pin number

James, just move networks. Lower your tariff down to the lowest one & get your PAC code

On the 3 website they're doing 750 mins & 150 texts for £17.50 a month on some handsets!

O2 will either match that & upgrade you there & then or they'll sort it so you can move

nik

Member

Registered: 19th Jun 00
User status: Offline

24th Jan 07 at 19:15

I got 750 mins/750 texts + k800i for £20 a month. My Bro managed after but everyone else who tried were told GTF. Worth asking for that when you upgrade!

aim1

Member

Registered: 26th Jun 06
Location: Kent
User status: Offline

24th Jan 07 at 19:16

As far as i'm aware there was an issue but now sorted. The last in tray i saw said the Anovo repair company will now repair as long as proof of 18 month contract is provided. O2 is the only company doing this currently really. Go into the dartford store JR and they will send it off 7-14 working days :-)

Matt H

Member

Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline

24th Jan 07 at 19:16

quote:
Originally posted by kurtofcc
can i get upgraded? i took out an 18month contract about 8 months ago but my n91 has started being retarted so i asked phones 4 u for an upgrade and they told me to get f***ed pretty much

Sounds about right

aim1

Member

Registered: 26th Jun 06
Location: Kent
User status: Offline

24th Jan 07 at 19:17

Does anyone like phones4u

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