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Ally

Member

Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline

25th May 07 at 10:19

I rang sky today to cancel as im fucked off with paying £37 a month and hardly watching anythign apart from living and bravo

So i told the woman on the phone we were gunna go to virgin as its cheaper and i moaned about rubbish movies, repeats on channels all the time

So they have offered me a free sky plus box, free installation and my channels for £18 minus the movies

being installed Monday!

Advice for anyone over their 12 month contract with Sky, call them and tell them your gunna cancel and see what they can do for you!

Kerry

Member

Registered: 5th Oct 01
Location: Norwich
User status: Offline

25th May 07 at 10:22

im fed up with my sky plus box at the minute it keeps jumping on playback and recordings keep failing with errors like no signal and only part recording. only had it 6 months

must ring them

K17STY

Member

Registered: 13th Dec 02
Location: West Lothian
User status: Offline

25th May 07 at 11:29

We are on our 3 box. the last one smelt of burning

eddiewhiteley

Member

Registered: 10th Mar 05
Location: down in albion
User status: Offline

25th May 07 at 19:17

so will you be paying £18 per month for 12 months?

think im going to have to get the wife to ring them,im crap at stuff like that myself

Ally

Member

Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline

25th May 07 at 21:36

Yeah 18 a month with a free sky plus box

STEvieXE

Member

Registered: 21st Jan 03
Location: Ballymena N.I.
User status: Offline

26th May 07 at 16:42

we dont have sky (were poor)

Colin

Member

Registered: 4th Apr 02
User status: Offline

26th May 07 at 16:49

I phoned up to get rid on my virgin media TV & drop the phone & net package to the basic one - didnt get offered anything they just done as they were told

Swiftay

Member

Registered: 6th Aug 05
Location: West Midlands
User status: Offline

26th May 07 at 20:29

i used to work for virgin media......you have to say you want to cancel all your services and when you get transfered to customer relations, thats when the haggling starts

Colin

Member

Registered: 4th Apr 02
User status: Offline

26th May 07 at 20:43

Never haggled me at all, I just said scrap the TV as its shite & never watched & drop my TV & internet to lowest possible.

Asked for the 2 for £20 deal on TV & Broadband but said couldnt because im not a new customer, think im paying about £25.

Swiftay

Member

Registered: 6th Aug 05
Location: West Midlands
User status: Offline

26th May 07 at 20:57

yeah those were simple downgrades that i used to do...

you actually need to say "i want to cancel ALL my services with you as ive found a better deal" then they to actually do something

Rob C

Member

Registered: 15th Dec 99
Location: Birmingham
User status: Offline

27th May 07 at 08:59

Ally what number did you ring? Did you speak to anyone specific or just go off on one at them?

Ally

Member

Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline

27th May 07 at 17:26

I rang cancellations, call customer services and say you want to cancel, then they will put you through

Mention moving to virgin media and see what they say

shawboy

Member

Registered: 1st Jul 02
Location: Wombwell, Barnsley
User status: Offline

28th May 07 at 08:02

my mate did what you you did ally, so he told 1 of his mates to do it.
when he rang they wouldnt give him jack and said his contract was cancelled.
i think it all depends on who you get on the other side.

Rob H

Member

Registered: 28th Oct 00
Location: Staffordshire Drives: Astra SRi
User status: Offline

28th May 07 at 22:17

quote:
Originally posted by shawboy
my mate did what you you did ally, so he told 1 of his mates to do it.
when he rang they wouldnt give him jack and said his contract was cancelled.
i think it all depends on who you get on the other side.

It's down to what you say I think, and probably whether the operator is having a bad day or not

.

Asking them to cancel will get what you want because they'll presume your not interested in the services anymore, telling them your cancelling because your going elsewhere indicates it's still possible to get money out of you!

Andrew

Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline

9th Jun 07 at 22:32

Did you get the Sky Plus subscription included for that £18 a month? They wanna charge me an extra £10 a month to add it onto mine

Temptered to pay them £250 for a HD box which includes Sky Plus for the same £10 a month extra.

Ally

Member

Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline

11th Jun 07 at 08:20

yeah included andrew

Brett

Premium Member

Registered: 16th Dec 02
Location: Manchester
User status: Offline

11th Jun 07 at 13:52

quote:
Originally posted by Andrew
Did you get the Sky Plus subscription included for that £18 a month? They wanna charge me an extra £10 a month to add it onto mine Temptered to pay them £250 for a HD box which includes Sky Plus for the same £10 a month extra.

Apparantly it's free from July 1st anyway.

Andrew

Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline

11th Jun 07 at 23:38

Sky plus or HD?

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