WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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Where do i start  So bloody pissed off!
We need a 2nd line in the house for the internet so placed an order with BT on the 9th of this month they gave me a date for the line to be put in and that was the 12th i paid them the full £125 when the 12th come there was no bloody show from them or no call to say they wont be out
So made a quick call to them and they said they didnt know why they never turnt up  so i said i want the line in ASAP as i have paid them and they said no problem they will phone me back, STILL to this day i have heard nothing apart from tonight when i phoned them and was told they couldnt see any order on the account on there computer Said i hadnt paid either, Now i get really pissed off so i ask them to sort it out or al take things into a serious matter then 5mins later on hold they said "oh we have found ur order and it has been put on hold ! wasnt good enough i said then was told i would have my line in by the middle of jan then bloody cut me off!
so will be back on the phone to them tomorrow!
Anyone else had this sort of problem with them or is it just me with not much luck this month 
ARGH rant over! 
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Paul_J
Member
Registered: 6th Jun 02
Location: London
User status: Offline
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why do you need another line for the internet? this isn't 1994 and dial up users hog the phone line?
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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Long story why we need 2 lines
1st line is for the shops that we have (computer linked upto them from home) and the 2nd will be for my internet
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Paul_J
Member
Registered: 6th Jun 02
Location: London
User status: Offline
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ah right - gotcha, shops probably need a secure line for bank transfer / credit card processing or something?
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liveseytowers
Member
Registered: 18th Apr 05
Location: Blackburn
User status: Offline
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I would never have a BT line again after how they messed me about! Can you not get cable? Or do you get a 3G signal? You could get a data package for your phone which is similar to a 1meg line? Anything has to be better than BT!
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Mark Prydderch
Member
Registered: 7th Mar 07
Location: Chester
User status: Offline
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BT = 
I work for them 
[Edited on 18-12-2007 by Mark Prydderch]
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Dean_W
Member
Registered: 13th Dec 05
Location: Downham Market, Norfolk
User status: Offline
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I've never dealt with a firm as shit as BT, customer service is fookin useless and they don't know there arse from their elbow.
Mark, is that an adopted name? Like the David Beckham at BT I spoke to last week.
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Deadude
Member
Registered: 30th Jun 07
Location: Spondon, Derby
User status: Offline
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cable ftw 
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James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
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quote:
Originally posted by Dean_W
I've never dealt with a firm as shit as BT, customer service is fookin useless and they don't know there arse from their elbow.
I've never had a problem with BT. Except when I had a couple of weeks until my line got installed, and rang every day to see if there was a cancellation available and one time the woman said "Sorry, no cancellations but we do have a free slot in 4 weeks time". I pointed out that it was 2 weeks AFTER the date I already had and she went "So you don't want it then?". 
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Mark Prydderch
Member
Registered: 7th Mar 07
Location: Chester
User status: Offline
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quote:
Originally posted by Dean_W
Mark, is that an adopted name? Like the David Beckham at BT I spoke to last week.
no.
[Edited on 18-12-2007 by Mark Prydderch]
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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We have an update on the matter
Bt are still cocks tho
I have 61credit to my account for all the pissing about and the line will be in on the 28th
Soon as 28th comes i will be going with talktalk for the £16.39 package that they do for the internet and phone
So bt can go fuck themself as from then
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Edd
Member
Registered: 8th Nov 04
Location: Glasgow
User status: Offline
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dont go talk talk if youre concerned with bad service
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Mad Moe
Member
Registered: 14th Jun 01
Location: Northumberland
User status: Offline
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quote:
Originally posted by Edd
dont go talk talk if youre concerned with bad service
I was thinking exactly the same
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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Bloody joke Very pissed off been on phone to trade and standards aswell.
They have put the line on hold YET again They still have £125 plus another £25 that belongs to me and yet i have no phoneline and have been told they will be in contact with another date to get the line put in
Have told them to ram the line and i want my money back supposidly its going to take them 10-15 days to put the money back into my account yet they can take the cash out there and then
Have been looking at a Three3 7GB data thingy  £25 a month with 7gb? anyone know if they are any good?
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James_DT
Member
Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
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If you've got coverage, yeah, they're good. It's not as reliable as having it through your home broadband but it does the job. The GF has one instead of a phone line at uni.
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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Hmm might give it a try then i have been told im in a turbo area so will be a good signal supposidly
Still would rather have a line with BB as i like to download alot of things wheres i wouldnt be able to download with the Three i dont think
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Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
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i rang bt to sort out my 360 nat settings and to set up my hub, after about 2 hours of faffing and remote controlling my laptop they acheived nothing and my hub phone didnt work/
it took someone english the next day to fix it...
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WATSON
Member
Registered: 16th Jun 05
Location: Fife, Scotland
User status: Offline
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FUCKING CUNTS
still no money from them
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