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Author Out of the blue phonecall from T-Mobile :)
johnhara1
Member

Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
18th Dec 07 at 11:43   View User's Profile U2U Member Reply With Quote

Well yesterday i got an unexpected phonecall from T-Mobile.

They were responding to a customer service questionaire i had took part in a couple weeks ago and they were very keen to know why i thought their service was so bad so......

I explained how my new phone (which was replacing a previous faulty handset) had been returned for repair 3 times, yet came back still faulty each time! I had a bit of a rant at her and told her i wouldnt be staying with T-Mobile when renewal comes up.

They then decided as a good will gesture to pay this months bill for me so my phone is finally fixed and ive got £40 in my pocket.

Think ill get myself an xmas prezzie.



Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
18th Dec 07 at 11:46   View User's Profile U2U Member Reply With Quote

Least they could tbh
johnhara1
Member

Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
18th Dec 07 at 11:49   View User's Profile U2U Member Reply With Quote

I think its just a ploy to try and get me to stay with them.

Still £40 is £40
Robbo
Member

Registered: 6th Aug 02
Location: London
User status: Offline
18th Dec 07 at 11:53   View User's Profile U2U Member Reply With Quote

deano87
Member

Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
18th Dec 07 at 11:56   View User's Profile U2U Member Reply With Quote

And you'll still leave amirite?
johnhara1
Member

Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
18th Dec 07 at 13:09   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by deano87
And you'll still leave amirite?


You are correct.

deano87
Member

Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
18th Dec 07 at 13:31   View User's Profile U2U Member Reply With Quote

Awesome

 
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