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Author Sky HD
Ben J
Member

Registered: 31st Jan 05
Location: Cheshire
User status: Offline
25th Feb 08 at 09:55   View User's Profile U2U Member Reply With Quote

Do HD boxes have to be constantly connected to phone lines or is it just for installation and software updates?

Reason being, i'm having Sky HD installed this week. Our phone socket is opposite side of lounge to the tv and where the sky box will be. So ideally I just want to run a cable accross for installation and then disconnect it after, to save having to run a cable round the room.
drunkenfool
Member

Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
25th Feb 08 at 11:26   View User's Profile U2U Member Reply With Quote

Its part of the contract tht it has to be permanently connected, im not sure what happens if you do disconnect it though.
Conway563
Member

Registered: 7th Jun 06
Location: Yate, Bristol
User status: Offline
25th Feb 08 at 12:10   View User's Profile U2U Member Reply With Quote

I paid a £25 'manual enablement' fee when I had my Sky connected as we don't have phone line in the house.
Doesn't make any difference to the box, just means we don't receive updates. Thats on a standard bo though but I imagine it would be the same for a HD box

[Edited on 25-02-2008 by Conway563]
C2RL R
Member

Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
25th Feb 08 at 13:40   View User's Profile U2U Member Reply With Quote

i have disconnected mine and it pops up on the screen to tell you its unplugged. not sure what will happen if you keep it unplugged though. i'll check later if you want unless someone replies with the answer first.
Aaron
Member

Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
25th Feb 08 at 15:20   View User's Profile U2U Member Reply With Quote

i havent had my sky box connected up for ages. Not HD mind you.

The only time its been connected in the past year was when i bought the Hatton fight a few months ago.
Nismo
Member

Registered: 12th Sep 02
User status: Offline
25th Feb 08 at 16:19   View User's Profile U2U Member Reply With Quote

After 6 weeks you will get a letter saying plug it back in or they will terminate the service.

Im an employee and this happened to me

Its a breach of contract, the line needs to be there to do daily updates and for box office stuff.
Ben J
Member

Registered: 31st Jan 05
Location: Cheshire
User status: Offline
25th Feb 08 at 16:45   View User's Profile U2U Member Reply With Quote

okay...think I will unplug it after installation and then just plug it in occasionally to get updates etc.
Aaron
Member

Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
25th Feb 08 at 16:45   View User's Profile U2U Member Reply With Quote

Hasnt happened to me...
James_DT
Member

Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
25th Feb 08 at 18:42   View User's Profile U2U Member Reply With Quote

When we had Sky, it only had to be plugged in for the first 12 months, but after that you could unplug it. We left it plugged in for Box Office etc though.
John
Member

Registered: 30th Jun 03
User status: Offline
25th Feb 08 at 19:55   View User's Profile U2U Member Reply With Quote

I have 0 of my 3 sky boxes plugged into the phoneline and have had 0 things telling ne to plug them in.

 
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