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Author Washing Machine Knocking??
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
15th Jul 08 at 10:00   View User's Profile U2U Member Reply With Quote

Hi there. Ive got a 3 month old washing machine. Its a proper bog standard WMA510 Beko thing. On the spin cycles it seems to knock about a bit, and it didnt used to However when it gets up to full speed to stops and when its spinning down it doesnt do it, only when its accelerating as it were?

Ive uploaded a rather quiet audio file but its best i can do. Can someone just have a quick listen please?

I dont want to ring Beko just yet incase they send someone out and there aint nothing wrong with it, I dont want to be paying unnecessary call out charges, and its still covered under year warranty for now

http://www.tempfiles.net/download/200807/22237/Record002.html
myke
Member

Registered: 7th Feb 01
Location: High Wycombe, Buckinghamshire
User status: Offline
15th Jul 08 at 11:16   View User's Profile U2U Member Reply With Quote

how much do you fill it?
if you ram it full it might catch the drum on something else inside.

i tried to fit a double quilt in mine and it was banging, grinding, scraping, all sorts....

also if it's not level on the floor it might be rocking on 3 feet and knocking the other foot at certain speeds.
John
Member

Registered: 30th Jun 03
User status: Offline
15th Jul 08 at 16:11   View User's Profile U2U Member Reply With Quote

They regularly come out of the mount for the shocker.
richardworrall
Premium Member

Registered: 20th Sep 05
Location: Derby
User status: Offline
15th Jul 08 at 18:24   View Garage View User's Profile U2U Member Reply With Quote

have you undone the bracket in the back to hold the drum tight when transporting it? Are all the feet level?
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
16th Jul 08 at 07:49   View User's Profile U2U Member Reply With Quote

Feet are all level, iv tried moving it about and its firmly in place

I never ram it full, most I ever do is 3/4 and only half if im doing heavy stuff like thick duvet covers and pairs of jeans to stop it knackering itself

I took the 3 delivery bolts out the back yea, one was a pain in the arse but it came out in the end

Anything else I can look at?
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
16th Jul 08 at 07:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
They regularly come out of the mount for the shocker.


Is that the sort of thing that will be covered on a warranty?
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
16th Jul 08 at 09:28   View User's Profile U2U Member Reply With Quote

I was fretting calling the helpline thing as they tend t be shite, called it, answered in 10 seconds, english guy with a proper accent on the phone Helpful chap and an under-warranty inspection is being carried out on Friday morning, i was expecting to be fobbed off, and left for weeks with this problem, impressed for now though

 
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