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Author How Does a Sky Box Know Where It Is?
ed
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Registered: 10th Sep 03
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11th Aug 08 at 21:06   View User's Profile U2U Member Reply With Quote

I have my sky box plugged in at my parents house, the regional channels like BBC and ITV are for the West Midlands ones, they should be London and were London for a day or so, then suddenly changed to West Midlands in the middle of the news one night..

Does anyone know if I can make it tune itself to the London channels. I can't really phone Sky to ask as it's not really meant to be plugged in here..

[Edited on 11-08-2008 by ed]
John
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Registered: 30th Jun 03
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11th Aug 08 at 21:22   View User's Profile U2U Member Reply With Quote

I thought it was the viewing card but that wouldn't explain it changing to london briefly.

Do you have it plugged into the phone line, it could get the info from that.
Russ
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Registered: 14th Mar 04
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11th Aug 08 at 21:27   View User's Profile U2U Member Reply With Quote

maybe its the satellite location, and it just displays whatever the satellite picks up

[Edited on 11-08-2008 by Russ]
John
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11th Aug 08 at 21:27   View User's Profile U2U Member Reply With Quote

There aren't different satellites for different parts of the uk Russ
Andy_sxi
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Registered: 28th Aug 04
Location: West Midlands Drives: 1.2 16v SXi
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11th Aug 08 at 21:40   View User's Profile U2U Member Reply With Quote

The regions are based on the viewing card. To watch your region the BBC channels are listed around channel 979, your local one should be around there. For itv, if you google add sky itv regions you can input the position needed for the lnb to find your region. Then just add it as an extra channel and view it through going on the settings menu I think?! Then just select it.
ed
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Registered: 10th Sep 03
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11th Aug 08 at 22:12   View User's Profile U2U Member Reply With Quote

Yea, I've just been viewing BBC London on it's own channel. Not much of a problem because it's only the news really that's different. Just thought it was weird because one box is London and one is West Mids...
ash_corsa
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Registered: 15th Apr 04
Location: Shrewsbury
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11th Aug 08 at 22:25   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Russ
maybe its the satellite location, and it just displays whatever the satellite picks up

[Edited on 11-08-2008 by Russ]


All sky and freesat dishes point towards the same satellite Russ
your sky billing address determines the regions you have, but you can manually input channels using the menu below

System setup -> add channels


[Edited on 11-08-2008 by ash_corsa]
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
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11th Aug 08 at 22:27   View User's Profile U2U Member Reply With Quote

do you get the sky channels in the west midlands? or just the freeview ones? if this is the case then that goes from which antenna you are using. originally it may have been set to the london one, but then decided the west midlands one was a better signal and changed?
John
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11th Aug 08 at 22:28   View User's Profile U2U Member Reply With Quote

Why would his sky box be getting anything from an antenna?
andy1868
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11th Aug 08 at 22:31   View User's Profile U2U Member Reply With Quote

i think i remember my grandparents cancelling sky but still receiveing freeview channels. it was a long time ago so maybe i'm talking shit
ed
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Registered: 10th Sep 03
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11th Aug 08 at 22:53   View User's Profile U2U Member Reply With Quote

If you don't have a subscription you still get the free channels through the free-sat service.

I don't really understand what you're getting at. I still have a subscription, though it's registered at an address in Birmingham though.
James_DT
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Registered: 9th Apr 04
Location: Cambridgeshire
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12th Aug 08 at 16:51   View User's Profile U2U Member Reply With Quote

When I had Sky, I'm fairly sure you could change the region on BBC1 etc by pressing the red button and finding an option in there.
ash_corsa
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Location: Shrewsbury
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12th Aug 08 at 16:53   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by andy1868
do you get the sky channels in the west midlands? or just the freeview ones? if this is the case then that goes from which antenna you are using. originally it may have been set to the london one, but then decided the west midlands one was a better signal and changed?



Your getting your wires crossed about freeview through an ariel and freesat mate
All sky dishes point in the exact same direction, towards the Astra satellite at 28.2°E
Russ
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Registered: 14th Mar 04
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12th Aug 08 at 16:55   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
There aren't different satellites for different parts of the uk Russ
i know that, but the dish on the side of your house, sends as well as receives remember, so maybe thats sending info
chris_uk
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12th Aug 08 at 19:04   View Garage View User's Profile U2U Member Reply With Quote

i work for sky and get this all the time..

it depends if its the main box or a multiroom box, if its a main box then you will only get the free channels..

you have a contract that states that a phone line must be connected at all times while you have sky multiroom..

having the phone line in the box means that once a month when they do the callback ( calls your box for any possible movies you may of watched and to check its still at the address)

if its not at the address the phone line your connected to will differ from the phoneline on your account, and will give a 'mismatch' calback which tell it that you are no longer at that property or you have unplugged your line..

in doing so sky cant determine where the box is so it charges you a % of your pacakge, if you on sky world £45 you get charged £35 on top of the £45..

i had someone today that got charged £550 over a 10 months for not having the phoneline connected... he got nothing back...

ed
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12th Aug 08 at 19:16   View User's Profile U2U Member Reply With Quote

What would happen if the box was at my property in Birmingham though, it wouldn't be turned on as the power is turned off there so the callback would fail then.
chris_uk
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12th Aug 08 at 19:26   View Garage View User's Profile U2U Member Reply With Quote

well is it a multiroom box or is it a primary box
John
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Registered: 30th Jun 03
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12th Aug 08 at 21:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Russ
quote:
Originally posted by John
There aren't different satellites for different parts of the uk Russ
i know that, but the dish on the side of your house, sends as well as receives remember, so maybe thats sending info


It doesn't send.


I haven't had any of my boxes plugged in since as soon as the installer left, they haven't told me since to plug them in.

[Edited on 12-08-2008 by John]
ash_corsa
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Registered: 15th Apr 04
Location: Shrewsbury
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12th Aug 08 at 21:17   View User's Profile U2U Member Reply With Quote

We have sky multiroom and didnt have the phone cables plugged in
mum got a few huge bills, plugged the boxes back in and got the money refunded.
John
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12th Aug 08 at 21:18   View User's Profile U2U Member Reply With Quote

I've not had any bills.
ed
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Registered: 10th Sep 03
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13th Aug 08 at 09:19   View User's Profile U2U Member Reply With Quote

Why are some people even answering in this thread? It's bizarre, it's like most of you aren't even reading the question and just writing shit.

Anyway, thanks John and Andy_sxi for helping out.
_Allan_
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Registered: 24th Mar 04
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13th Aug 08 at 09:22   View User's Profile U2U Member Reply With Quote

I like sky we have all the channels

 
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