Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Hi,
I'm just going round in circles here, can't find an appropriate e-mail address to send an email to Microsoft regarding help about my account.
It's for an email address I registered in 1999. I have a stupid 'Secret question' That makes no sense at all. Also have no idea what the password is. I've tried sending to alternate e-mail address, but that was closed years ago as it was a 'wanadoo' account for broadband.
Do you think there's any chance of getting the address back? It'll have the correct details in there, so they may give it me?
Thanks for any help
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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Isnt there an 'I forgot my secret answer' option?
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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No 
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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iirc you can email or phone some support, there was a topic on here, you'll have to do the searching on here as I can't
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xa0s
Banned
Registered: 4th Mar 08
Location: Dartford, Kent Car: Turbo'd Fabia vRS
User status: Offline
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Never seen anyone successful in getting theirs back if you've forgotten the usual stuff. Mine got hacked when I was about 14 and I lost so many friends that I only had contact through e-mail/MSN. It was actually gutting knowing I had no-way of contacting them ever again (a few met on holidays, or over the 'net). Kept chasing for ages ringing Microsoft and so on, but nope... Never got it back.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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Could always try and recreate the email address, if it hasnt been used for x amount of time sometimes it says "We have missed you" (If you enter the same contact details and stuff iirc)
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MJFF88
Member
Registered: 30th Apr 08
User status: Offline
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quote:
Originally posted by xa0s
Never seen anyone successful in getting theirs back if you've forgotten the usual stuff. Mine got hacked when I was about 14 and I lost so many friends that I only had contact through e-mail/MSN. It was actually gutting knowing I had no-way of contacting them ever again (a few met on holidays, or over the 'net). Kept chasing for ages ringing Microsoft and so on, but nope... Never got it back.
Did you keep logs? Would say their email address in said logs
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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you can do it mate, just hold on a min and i'll find the email address for you. me and Haimsey have both succesfully reset ours this way.
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs
fill as much info out in that form as you can then submit it. when my email got hacked the person changed all my secret question stuff so i had no idea what the new answers were. i just wrote a note at the bottom explaining what had gone on and they reset it for me within 12 hours. good luck.
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