Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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I sold a 2 channel amp on eBay recently, there was nothing wrong with the amp when I used it, the only reason I was selling it was because I didn't need it any more. The person received it fine and left me good feedback etc., but now today they have sent me this message:
quote:
hi.... the amp that you have sold me does not work properly!
i installed it in my new car & all that it does is play music through it but, there is significant feedback coming through the speakers... i tried new RCA leads & power, ground, remote leads too, with no change to the sound that the amp produced.
i would like to send this back to you as you stated that it works perfectly but, clearly, it does not... so, therfore, i would like my money back.
i notice that you said no returns on this item... is that because you knew there was something wrong with it?
anyhow, i will await your reply to this & if it is not satisfactory then, i will take further action.
many thanks
As she says, I stated in my auction that I don't accept refunds, I also stated that it worked properly. The amp was packaged in its original box and packaging as well.
Where do I stand here?
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Tell him to trry a better quality earth lead and a better earthing point (I've always used seatbelt mounting points). If no avail a ground loop isolator.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Thing is I've used the amp to power a 10" sub in two different cars since I've the amp (had the amp from brand new BTW) and I never had any problems with it.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Tell him that then.
There are often problems with amps due to fitting or poor earthing etc etc.
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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The power cable and RCA's have probably been run next to each other on the same side of the car.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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Well they left you good feedback, and if it genuinly was working then who cares, she has obviously broken it, too much power, earthed it, shit speakers !
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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My response:
quote:
Hi, as stated in the auction it is in excellent working condition. From what you have described, the cause of the problem is more than likely due to one or more of the following: 1. bad quality amp wiring kit 2. you have not got a good earth point 3. you have run the power and RCA leads next to each other rather than on opposite sides of the car. 4. bad earth/power connections. Also, if the interference you hear increases with the revs of the car's engine, then you may need to buy a ground loop isolator. I would suggest you seek the advice of a professional in car entertainment installer rather than accusing me of trying to sell you something dodgy. Regards, Sam.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Yeah it sounds like she hasn't got a clue TBH.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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Thats a good response. TBH I'd leave it at that, if she gets arsey and emails you a sarcastic response just ignore it. You have pretty much told her how to do an install there 
I wonder if she is powering standard speakers from it  or has a really shit head unit (£30 lidl jobbie or something)
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Who knows... Looking at her past purchases, she also bought a 'Blitz Audio' sub and Kenwood amp, so I reckon she's fucked up the wiring somewhere.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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quote:
Originally posted by Sam
Who knows... Looking at her past purchases, she also bought a 'Blitz Audio' sub and Kenwood amp, so I reckon she's fucked up the wiring somewhere.
Ah when such a well known branded sub is used 
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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That'll do nicely.
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Anty
Premium Member
Registered: 19th Mar 08
Location: droitwich
User status: Offline
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update us when she replys !!
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Will do
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ShEp
Member
Registered: 9th Aug 05
Location: Dingwall, Highland
User status: Offline
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I have the same problem at the moment with an airflow meter.
It's only 100 miles old, and was tested on my car.
Now the chancer has it, he says it doesn;t work,
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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I just don't get why she is moaning about it AFTER leaving me positive feedback for it... 
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Ren
Member
Registered: 16th Oct 04
User status: Offline
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Any reply?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Nothing yet!
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