Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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Whenever I use my "3g broadband dongle" outlook never sends my emails, when i'm on a set broadband line it sends no problem.
It recieves fine, just doesn't send.
I'm not sure what settings i'd need to change to sort the problem out, am I being thick or is it a pretty obvious change I need to do?
Thanks for any help
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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SMTP outgoing mail server mate.
Set it to the 3G dongles SMTP server.
[Edited on 07-07-2009 by pow]
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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OMG and this guy offers hosting
What an idiot.
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andy1868
Member
Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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just afew questions alex,
1. Which SMTP server are you using?
2. Which company is the 3G dongle with?
3. I had another question but i can't remember what it is
I know companies like orange use transparent filtering of SMTP traffic "to help fight spam email" which basically means if you're using anyone elses SMTP server than their own on their connection it'll be getting blocked (i know they do this on their broadband connections, no idea about the 3G side)
It just sounds like a similar problem i had afew months ago, this guy could send email no problems using his work address while at work (with a zen connection) then when he went home and used his orange connection he couldn't send stuff out because he was using the office's SMTP server and not orange's own one
[Edited on 07-07-2009 by andy1868]
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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It will be one of two things.
1) You may need to change the outgoing SMTP to authenticate and use your login details, as you're connecting with a different provider.
2) If the above doesn't work because they've restricted it to people using their BB only, then you will need to use the 3 server smtp.three.co.uk
3) If you still have your BWF account then use that smtp server for gods sake!! It'll work anywhere though any connection then without this faffing around. You'll need to authenticate tho.
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Whittie
Member
Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
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quote: Originally posted by andy1868
just afew questions alex,
1. Which SMTP server are you using?
2. Which company is the 3G dongle with?
3. I had another question but i can't remember what it is
I know companies like orange use transparent filtering of SMTP traffic "to help fight spam email" which basically means if you're using anyone elses SMTP server than their own on their connection it'll be getting blocked (i know they do this on their broadband connections, no idea about the 3G side)
It just sounds like a similar problem i had afew months ago, this guy could send email no problems using his work address while at work (with a zen connection) then when he went home and used his orange connection he couldn't send stuff out because he was using the office's SMTP server and not orange's own one
[Edited on 07-07-2009 by andy1868]
Which SMTP server are you using?
incoming - mail.mydomain.co.uk
outgoing - smtp-mbb.three.co.uk (which I thought would work)
And Brett, I don't offer hosting, but thanks for your input will try that as outgoing now...
[Edited on 07-07-2009 by Whittie]
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andy1868
Member
Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
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oh, that throws my idea out of the water
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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doesn't your hosting offer SMTP?
on my tsohost account you get both pop and SMTP via mail.yourdomain.com etc.
Is the three's SMTP the one that came with the dongle? If not, check they don't have a specific one for their mobile BB.
like brett said, check to see if the SMTP doesn't require authentication
[Edited on 07-07-2009 by Dom]
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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He can use his smtp.mydomain.co.uk as long as he authenticates. Assuming he's still using BWF, so they deffo have.
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willay
Moderator Organiser: South East, National Events Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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quick google comes up with some goon going on about the smtp server for Three only accepts small messages as it might be designed for emails from mobiles only. Strange.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Just use your hosting SMTP servers.
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Sam
Moderator Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Yeah if you have a website normally you can just use its SMTP server (probably have to use port 26 as a lot of ISPs block the usual port 25 if using SMTP servers that aren't theirs).
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Yeah, good point Sam. Port 25 won't work on the 3 dongle. Had this problem myself ages ago. Just use 26 as said.
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willay
Moderator Organiser: South East, National Events Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
User status: Offline
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port 26? tsk tsk.
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