Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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i bought a pioneer ipod radio thing for my vectra in march this year. one of the buttons has become a bit iffy sometimes doing stuff i didnt ask it to.
i have spent 2 days now looking for the recipt and i cant find it. will halfords still have the transaction etc on computer? will i be able to take it back in or am i stuffed?
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Kurt
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Registered: 23rd Oct 05
Location: Hi
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tbh they do take all your details on their computer ma bob.. may be worth popping down
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AndyCorsaSport
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Registered: 12th Feb 06
Location: Horsforth, West Yorkshire
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They SHOULD be able to do it with whats on the system, obivously a reciept would help, if so they will send it off for repair, not a good time to do it over xmas, did it with mine 2 years ago, took them 6 weeks for it to come back exactly the same!
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chrex
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Registered: 26th Aug 07
Location: Brawdy/Wirral
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if you still have a bank statement with the date on, then its possible, but it has to be the store you got it from.
If you know the day, then they just have to sift through the records for that day. can take a while though, so be prepared to hang about whilst they find it...the system is shite!
They will have to find the reciept so AEL will repair it, and having that date ready is a major help! 
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x14xe sport
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Registered: 27th Apr 09
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tbh i think you'l be lucky if they do, anything to save a few quid
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Adam-D
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Registered: 11th May 02
Location: Cheshire
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if there like my store, and chrex's
then a bank statement, and they can re-print the recipt.
the recipt is vital to having it repair'd the compy is used by halfords. but i dont think is own'd by them so they will want a recipt as they wont get credit for the work they do.
same with anything really
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Nic Barnes
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Registered: 5th Apr 04
Location: nowhere near ginger people
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cheers i will go in and ask. i may not have a bank statement so might be out of luck
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flybikeslee
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Registered: 2nd Jan 07
Location: Liverpool
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obviously if you were closer barnes i would change it. if you fancy a drive down 
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ed
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Registered: 10th Sep 03
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The manufacturer will be the ones who will honour the warranty, you ought to get away with taking it back to Halfords with no receipt.
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chrex
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Registered: 26th Aug 07
Location: Brawdy/Wirral
User status: Offline
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quote:
Originally posted by ed
The manufacturer will be the ones who will honour the warranty, you ought to get away with taking it back to Halfords with no receipt.
yea but theres no proof that he didnt get it elsewhere. a bank statement suffices tbh, but a proof of purchase is needed for return/repair regardless of the situation. Even if its a day old.
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sampayne21
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Registered: 3rd Sep 08
Location: Sidcup Kent Drives: BMW E46
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as said you would need a bank statement, or if you ask nicely at there discression, they can go through there ej system and find it for you as long as you roughly what date and it would help details like what till you paid at
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fazza
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Registered: 7th Feb 08
Location: Plymouth
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doesnt the halfords system have a way of traking the serial number of the headunit? we have that for phones, people buy fones at asda etc then come whinging to me when they break expecting me to replace it for them. yeh GTFO!
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martinlird
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Registered: 25th Jun 09
Location: Cheshire
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quote:
Originally posted by fazza
doesnt the halfords system have a way of traking the serial number of the headunit? we have that for phones, people buy fones at asda etc then come whinging to me when they break expecting me to replace it for them. yeh GTFO!
#note to self#
Stick to carphone warehouse 
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Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
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no, halfords system struggles with looking for a date and item code.
its run on fresh air and good luck.
if, and thats a massive if, the serial number was scanned, the system wouldn't search for it as there are too many varieables and it would just refuse to search for it.
trust me ive try'd
[Edited on 09-12-2009 by Adam-D]
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Andyrs1800
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Registered: 15th Oct 03
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Its funny how at our place people come in to return things and say its on your computer, pointing at the till. You can pick up 10 radio boxes and all the barcodes are the same. The only way to prove would be if you paid by card. Otherwise it could have been bought anywhere at any time.
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fazza
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Registered: 7th Feb 08
Location: Plymouth
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quote:
Originally posted by martinlird
quote:
Originally posted by fazza
doesnt the halfords system have a way of traking the serial number of the headunit? we have that for phones, people buy fones at asda etc then come whinging to me when they break expecting me to replace it for them. yeh GTFO!
#note to self#
Stick to carphone warehouse
no worries, if u think what i said is right then ur the sort of customer who really fucking winds me up
you wouldnt buy a car from 1 dealer, then go whinging to another dealer that its got a problem and expect him to replace the car for u.
so why with phones?
do love carphone whorehouse tho tbh, cant beat pushy salesmen ey
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fazza
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Registered: 7th Feb 08
Location: Plymouth
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i meant like a phone has an imei, i thought a car stereo would have something similar
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Andyrs1800
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Registered: 15th Oct 03
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They will have but they only scan the barcode for the price. Usually 2 on the box, one for price and 1 is random i think. Shame they are never tracked.
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fazza
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Registered: 7th Feb 08
Location: Plymouth
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thats fooking silly then, surely would make it easier to be tracked for exactly this reason, when they need repairing
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Andyrs1800
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Registered: 15th Oct 03
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Exactly. Silly i know.
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fazza
Member
Registered: 7th Feb 08
Location: Plymouth
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ahwell, nice golf gti btw tho <<<
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martinlird
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Registered: 25th Jun 09
Location: Cheshire
User status: Offline
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quote:
Originally posted by fazza
quote:
Originally posted by martinlird
quote:
Originally posted by fazza
doesnt the halfords system have a way of traking the serial number of the headunit? we have that for phones, people buy fones at asda etc then come whinging to me when they break expecting me to replace it for them. yeh GTFO!
#note to self#
Stick to carphone warehouse
no worries, if u think what i said is right then ur the sort of customer who really fucking winds me up
you wouldnt buy a car from 1 dealer, then go whinging to another dealer that its got a problem and expect him to replace the car for u.
so why with phones?
do love carphone whorehouse tho tbh, cant beat pushy salesmen ey
nahh man I go whinging to the insurance haha
but I see what your saying, and that seams a good plan tbf, surely there's a way of tracking them like that, or is it still under warranty, that seams an easier method, although still the reciept problem :-/
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fazza
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Registered: 7th Feb 08
Location: Plymouth
User status: Offline
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if there tracked then it doesnt matter if the customer loses the recieipt.
if u bought a fone from me but had no receipt, i could check it instantly and providing it was, and stil in warranty would get it repaired etc
surprises such a big firm like that hasnt got anything in place
suppose they gota make u lot earn ur £££'s lol
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biswell
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Registered: 2nd Jun 09
Location: Watford
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i doubt they will do anything i had the same sort of problem and they didnt want to know
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Andyrs1800
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Registered: 15th Oct 03
User status: Offline
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quote:
Originally posted by fazza
ahwell, nice golf gti btw tho <<<
Cheers dude
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