XSIHardy
Member
Registered: 5th Feb 08
User status: Offline
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cut the chase i dropped my phone the other day whilst getting into the car and the screen cracked
iv had a look on there website and from what i can tell if i say that they will not give me a new handset:
http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=template12&pageID=PTC_0005
so basicly id like to know how i can get my phone sorted via them ?
as there screens all messed up, i pay £10 a month and if there not going to fix it
im going to be pissed
so any help would be nice
thank u
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noshua
Member
Registered: 19th Nov 08
User status: Offline
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If your insurance covers water damage, drop it in a glass of water and say you dropped it in a puddle
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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Depends if they class your actions as 'negligent' under exclusion F. If they do accept your claim, you have to pay excess of £25. What phone is it?
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Chris
Premium Member
Registered: 21st Sep 99
User status: Offline
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Have a look on the ebay, might be able to get a screen its going to cost you at least 35 with cover and excess plus they might want 30 days running before claim adding another 10 quid.
Screen for N95 is £10 this includes the drivers required also as an example.
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XSIHardy
Member
Registered: 5th Feb 08
User status: Offline
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i have a nokida N97 
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ash_corsa
Member
Registered: 15th Apr 04
Location: Shrewsbury
User status: Offline
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Run it over, done this before, made the phone absolutely un-repairable, take it to Vodafone store and they should replace it on the spot.
I said i was riding my bike, fell out of pocket and got run over by a bus 
Your paying for the insurance, they cant exactly question your reasons for claiming
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ssj_kakarot
Member
Registered: 29th Apr 03
Location: hartlepool
User status: Offline
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pretty sure your covered for accidental damage just drop it from a high place so its totally fucked, then claim.
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BlueCorsa
Member
Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
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quote:
Originally posted by ash_corsa
Run it over, done this before, made the phone absolutely un-repairable, take it to Vodafone store and they should replace it on the spot.
I said i was riding my bike, fell out of pocket and got run over by a bus
Your paying for the insurance, they cant exactly question your reasons for claiming
Reminds me of this that I read a few days ago:
http://news.sky.com/skynews/Home/Business/iPhone-Owners-Commit-Fraud-For-Newest-Model/Article/201002215548757?lid=ARTICLE_15548757_iPhoneOwnersCommitFraudForNewestModel&lpos=searchresults
quote:
Supercover's technical team has said that some returns have shown signs of being damaged by at least six hammer blows.
In one case, a claimant reportedly dropped their phone and it was then 'driven over by a car'.
Supercover says that these false claims are usually quite easy to spot.
It said: "iPhones, like most mobile phones, are actually very difficult to damage.
"Very badly damaged iPhones draw attention because they turn up in a state that even being driven over by a car or dropped from a tall building will fail to achieve."
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XSIHardy
Member
Registered: 5th Feb 08
User status: Offline
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Worse comes to worse ill buy a £10 mobile phone.Looking to upgrade to a new HTC Desire in April any way
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