nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
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Getting majorly pissed off with orange. Can't get signal in almost every place I go. Can't get good signal when i'm at home, get most 2 bars, and I there is no point in me having the internet on my phone, cause its Crap signal when i'm travelling, if I get full signal its not for long. Now I phoned up Orange last night and there is nothing that they can do, i've already got a 3g sim, so they can't do nothing there, and i'm only 7months in to my contract. Can anyone help?
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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Not a lot you can do. Your given a few days to tests the signal round your area. If you keep the contract beyond that you've lost the chance to get out of it.
There have been a number of cases on Watchdog etc like this, not sure I have seen one that went on to win.
I guess one of your only routes is to claim that they are not providing you with the service you pay for but it will be hard work to prove.
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nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
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You don't get given a few days when you've renewed the contract which is my case.
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John
Member
Registered: 30th Jun 03
User status: Offline
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They probably expect you to have realised during the duration of the last contract before you renewed tbf.
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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you can call up and theyll run some tests but the lenght of time youve bene with them will copunt against you, as mentioned
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nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
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yeah I guess your both right tbf.
I'll wait until I got 10months left (September) then get Phones 4U to buy out the contract.
Cheers Gents.
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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You sure it's not the phone at fault?
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nathy_87
Member
Registered: 14th Aug 08
Location: West Mids. Drives: Škoda Fabia VRS 5J
User status: Offline
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@Pow - It's my 3rd Sony Erricsson W995 since renewing my contact last November. But that was for a different problem. And its happend on my previous phone (Samsung Tocco).
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pow
Premium Member
Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
User status: Offline
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Try buying a cheapo phone of another make... some phones are better at signal than others.
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Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
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What Dave said, I had an old SE W something or other and it never had signal, chucked my sim in an old nokia and it worked everywhere.
When I first came over to essex I had barely any signal, got a new phone and haven't had a problem since.
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