Who's good at writing complaints? - Corsa Sport - for Vauxhall and Opel Corsa B, Corsa C and Corsa D

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Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:21

Basically I bought a t-shirt online, only been worn about 2 or 3 times. Went in the wash, under the recommended temperature to be safe. Now its pretty much ruined, gone really long, neck has gone baggy and is generally fucked. Mother dear said to email who I bought it off so this is my attempt. Anything else I should say? I realise its a long shot anyway as I doubt I will get any money back but I may aswell give it a go so any pointers would be appreciated.

Hi, I bought a 'Silent' crew neck t-shirt from you around 3 months ago. Order number 58137. I have only worn it around 3 times and it has just been washed for the first time but it has come out of the wash and gained about 30% in length and the elasticity has been lost around the neck and has generally lost all shape. It's now basically unwearable, the quality seemed good at first and it was washed below the recommended temperature to be on the safe side but it has still been ruined from being washed. I understand you are only the supplier and not the manufacturer but £85 is alot of money for a t-shirt that has only been worn a couple of times and is now unwearable. I have cheap t-shirts that have been washed many more times and are still in perfect shape and quality.

I'd just like to know if there is anything at all you can do about the problem as now I'm obviously £85 out of pocket with a t-shirt that I can't wear.

Thanks
Joe Edmondson.

Doug

Member

Registered: 8th Oct 03
User status: Offline

26th Jul 10 at 20:22

£85 for a T-Shirt?

IvIarkgraham

Premium Member

Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline

26th Jul 10 at 20:22

you wore it 3 times without washing it?

IvIarkgraham

Premium Member

Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline

26th Jul 10 at 20:23

you spent £85 on a t-shirt?

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:24

Yes to all the above. Cheers for the tips though.

Steve

Premium Member

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline

26th Jul 10 at 20:24

is this off ebay or a proper store?

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:25

Proper store. Oki-ni.com. Reputable place, good company etc so nothing dodgy.

C2RL R

Member

Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline

26th Jul 10 at 20:25

at the first two replies!

where did you get it from? most shops i buy stuff from just refund you straight away and send it back to the manufacturer.

Steve

Premium Member

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline

26th Jul 10 at 20:28

write a nice letter at first, if you get an unfavourable reply make up a number quote that as a trading standards reference, say you have been in contact and they have advised to write to you under sale of goods.

they will refund you then

done this about 3 times worked everytime, even for the most stubborn companies

[Edited on 26-07-2010 by Steve]

IvIarkgraham

Premium Member

Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
User status: Offline

26th Jul 10 at 20:29

dear joe

2 possible reasons why the t shirt you bought has stretched. 1 it was minging because you wore it so often with out washing it. 2 you washed it at a colder temperature than whats specified on the label.

there for we cannot issue a refund on this item

yours sincerally

some jap!

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:30

I thought what I wrote was already pretty civil? I don't want to be snotty about it, was just going to have a go at getting something back as mummy told me to.

Steve

Premium Member

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline

26th Jul 10 at 20:31

send what you wrote and see what comes back

Ste

Premium Member

Registered: 5th Mar 03
Location: Taif, Saudi Arabia
User status: Offline

26th Jul 10 at 20:31

Take a dump in it and post it back.

I would rather lose by a mile because i built my own car, than win by an inch because someone else built it for me.

AndyKent

Member

Registered: 3rd Sep 05
User status: Offline

26th Jul 10 at 20:32

I'd be slightly more forceful, though not rude.

############

Hi,

I bought a 'Silent' crew neck t-shirt from you around 3 months ago - order number 58137.

Having worn the t-shirt a very limited number of times, I today decided to wash it, carefully following the washing instructions.

On drying, the shirt seems to have gained around 30% in length and much of the elasticity around the neck has been lost. I repeat that I did follow the washing instructions and am now extremely disappointed that something which cost me a lot of money is now completely unwearable.

Whilst only the supplier, I hope you can see my disappointment at this situation and wondered if there is anything you can do about the situation. At the very least I believe this should be raised with the manufacturer considering I am now £85 out of pocket and only got to wear it 3 times!

I look forward to hearing from you.

Yours,
Joe

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:33

quote:
Originally posted by IvIarkgraham
dear joe

2 possible reasons why the t shirt you bought has stretched. 1 it was minging because you wore it so often with out washing it. 2 you washed it at a colder temperature than whats specified on the label.

there for we cannot issue a refund on this item

yours sincerally

some jap!

Dear some jap.

In answer to your first statement, I can wear a t-shirt without it becoming minging as I shower, smell lovely and don't sweat so if I go to the pub for a couple of hours here and there I don't see the need to wash every time. Number 2 I don't see how washing at a lower temp (-10 degrees) would make a difference to the size of the t-shirt.

Thanks for your prompt reply
Joe.

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:34

quote:
Originally posted by AndyKent
I'd be slightly more forceful, though not rude.

############

Hi,

I bought a 'Silent' crew neck t-shirt from you around 3 months ago - order number 58137.

Having worn the t-shirt a very limited number of times, I today decided to wash it, carefully following the washing instructions.

On drying, the shirt seems to have gained around 30% in length and much of the elasticity around the neck has been lost. I repeat that I did follow the washing instructions and am now extremely disappointed that something which cost me a lot of money is now completely unwearable.

Whilst only the supplier, I hope you can see my disappointment at this situation and wondered if there is anything you can do about the situation. At the very least I believe this should be raised with the manufacturer considering I am now £85 out of pocket and only got to wear it 3 times!

I look forward to hearing from you.

Yours,
Joe

That sounds better. Cheers pal, I'm no good at writing letters and shit.

lostboy

Banned

Registered: 29th Jan 09
Location: Durham
User status: Offline

26th Jul 10 at 20:34

Dear XXX

You're products are shit, I want a full refund or I'll burn your place down.

AndyKent

Member

Registered: 3rd Sep 05
User status: Offline

26th Jul 10 at 20:36

Oh, except in the 3rd sentence I repeated situation twice which sounds crap - you get the idea though....

Jake

Member

Registered: 24th Jan 05
User status: Offline

26th Jul 10 at 20:37

quote:
Originally posted by Joe
Yes to all the above. Cheers for the tips though.

ssj_kakarot

Member

Registered: 29th Apr 03
Location: hartlepool
User status: Offline

26th Jul 10 at 20:40

£85 on a t-shirt, got a pic :/

_Allan_

Member

Registered: 24th Mar 04
User status: Offline

26th Jul 10 at 20:42

Swap your bed for this...

Probably pick one up for less than the cost of a new tshirt

Joe

Member

Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline

26th Jul 10 at 20:43

quote:
Originally posted by ssj_kakarot
£85 on a t-shirt, got a pic :/

Not really worth posting, blue long sleeve t-shirt basically.

Nath

Member

Registered: 3rd Apr 02
Location: MK
User status: Offline

27th Jul 10 at 09:25

quote:
Originally posted by jake

quote:
Originally posted by Joe
Yes to all the above. Cheers for the tips though.

Tickled me too

3CorsaMeal

Member

Registered: 11th Apr 02
User status: Offline

27th Jul 10 at 09:32

i handwash expensive stuff

DaveyLC

Member

Registered: 8th Oct 08
Location: Berkshire
User status: Offline

27th Jul 10 at 09:38

£85 for a fucking t-shirt?

Take it as a lesson learned!

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