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Author Anybody advise me on this (Mobile Phones)
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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2nd Apr 03 at 15:37   View Garage View User's Profile U2U Member Reply With Quote
I failed to pay my phone bill for a month so it was cut off which is fair enuff, wen i did however pay for the bill they failed to reconnect it for another month so now there charging me line rental etc for the month it was cut off. Surely its there fault they failed to reconnect it, i shuldnt have to pay for this month shuld i where i culdnt use the phone
madboutcars
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Registered: 21st Nov 02
Location: Zim Zimmer who az the keys to my Bimmer :)
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2nd Apr 03 at 15:38   View User's Profile U2U Member Reply With Quote
no thats there fult. I have a 3210 with 2 sim card if u want it for £30
Sam
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Registered: 24th Dec 99
Location: West Midlands
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2nd Apr 03 at 15:38   View User's Profile U2U Member Reply With Quote
Well when you say it was cut off, do you mean totally disconnected, or just outgoing calls/texts barred?
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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2nd Apr 03 at 15:39   View Garage View User's Profile U2U Member Reply With Quote
the 2nd one
blebo
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Registered: 18th Apr 02
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2nd Apr 03 at 15:41   View User's Profile U2U Member Reply With Quote
Line rental should still apply then as you could recieve in comming calls
Sam
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Registered: 24th Dec 99
Location: West Midlands
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2nd Apr 03 at 15:41   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Steve106GTi
the 2nd one


Well then they can charge you line rental, as you could still receive calls/texts, just not make them.
Stuckey
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Registered: 5th Jun 02
Location: Plumstead, Greater London
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2nd Apr 03 at 15:42   View User's Profile U2U Member Reply With Quote
could people still contact you?

if so you were still "renting the line" so they are not at fault

I think

( i not sure about these things tho )
kinkycorsa
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Registered: 19th Feb 03
Location: Bristol
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2nd Apr 03 at 15:42   View User's Profile U2U Member Reply With Quote
i'd write a nasty complaint ltr and then they will suck up and let u off
Sam
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Registered: 24th Dec 99
Location: West Midlands
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2nd Apr 03 at 15:44   View User's Profile U2U Member Reply With Quote
If you don't pay your bill they have every right to bar outgoing calls (except 999 calls) and texts I'm afraid. Usually depends on how much the bill is for, what your track record for paying bills is like (ie. do you pay on time or whenever you get reminder letters), etc.
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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2nd Apr 03 at 15:47   View Garage View User's Profile U2U Member Reply With Quote
im gonna cancel it neway work pays my fone bil
Sam
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Registered: 24th Dec 99
Location: West Midlands
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2nd Apr 03 at 15:49   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Steve106GTi
im gonna cancel it neway work pays my fone bil


So they didn't pay your bill for you then? Or you didn't pay them because work didn't pay you for the bill?
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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2nd Apr 03 at 15:50   View Garage View User's Profile U2U Member Reply With Quote
i have two phones, work phone and personal
Sam
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Registered: 24th Dec 99
Location: West Midlands
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2nd Apr 03 at 15:51   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Steve106GTi
i have two phones, work phone and personal


Does that mean you have two cars as well, a personal car and a company car?
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
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2nd Apr 03 at 16:19   View User's Profile U2U Member Reply With Quote
they are meant to charge you cos its part of your 12 month contract

 
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