Colin
Member
Registered: 4th Apr 02
User status: Offline
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Honestly......I just want to know if my upgrade phone has arrived at my local branch so I can pick it up. Que 20mins on phone talking to some woman that cant understand me, I cant understand her, thinks that Falkirk is in London  Then fucks me off with a number that does not exist!!!
Employ people that can help when they phone your customer helpline.
Make sure your employees understand the geography of the country they are serving.
Have local branch numbers available on your website so I dont need to phone wherever the hell that was!!.
Bunch of div's!!! Honestly, if I was this bad at my job i'd be buried at sea!!! 
Still dont know if I can pick up my phone..........
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fazza
Member
Registered: 7th Feb 08
Location: Plymouth
User status: Offline
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Should have gone to your local independent retailer tbh 
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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U2U Robbo TBH
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John
Member
Registered: 30th Jun 03
User status: Offline
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I had to phone vodafone loads over the past couple of weeks and the business lines say 'dedicated team' at least 100 times per phone call, that dedicated that I had to continue phoning them for the same thing over and over again.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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yep, pretty shit tbh.
phone the actual store and ask if its there?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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quote:
Originally posted by Ben G
yep, pretty shit tbh.
phone the actual store and ask if its there?
He can't get a number for his store
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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yellow pages? google?
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Cant find the store number online, it just gives the number for the helpdesk or whatever there calling it.
Why's everything hassle!!!
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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There are 6 results in Falkirk for Mobile Phone Shops. Currently showing details 1 to 6.
Kwikfone
Arnot Grange
Maggiewoods Loan
Falkirk, Stirlingshire, FK1 5SG
01324 678186
Click for more info
Map available
The Link
80 High Street
Falkirk, Stirlingshire, FK1 1DD
01324 610765
http://www.thelink.co.uk
Click for more info
Map available
O2 Store
72 High Street
Falkirk, Stirlingshire, FK1 1DD
01324 671333
http://www.o2.co.uk
Click for more info
Map available
Orange
Unit 1/howgate Shopping Centre
High Street
Falkirk, Stirlingshire, FK1 1HG
01324 679080
Click for more info
Map available
Phones 4 U
25 Howgate Shopping Centre
High Street
Falkirk, Stirlingshire, FK1 1HG
01324 637089
http://www.phones4u.co.uk
Click for more info
Map available
Vodafone Retail Ltd
84 High Street
Falkirk, Stirlingshire, FK1 1DD
0845 440 0194
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Theres no dedicated branch number for any store it seems & Fuu-king Twat from the Philippians seems to think central Scotlands in London!! What a shite company good mind just to cancel!!
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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quote:
Vodafone Retail Ltd
84 High Street
Falkirk, Stirlingshire, FK1 1DD
0845 440 0194
BINGO.....or so you'd think, try giving it a ring.
Do you not think I tried to find the number for myself before contacting hell???
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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don't shoot the messenger seems weird that their no local number for the store.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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just typed vodafone falkirk in yell.com and they are all the same number so i guess it's impossible 
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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Have you tried this number 0870 0700191 thats the one Yell are giving for the Falkirk store ?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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thats the one yell are giving for every store in falkirk
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Fuckit i'm going to drive down & see if its there. I need to go to holland & barrett for some monster mass powder anyway!!!
Bet any of you fag's a quid its there!!!
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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ring up cancellations, tell them you want to cancel because of it. you'll have an englsih person within minutes and they'll probably give you the number for the store
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LeeM
Member
Registered: 26th Sep 05
Location: Liverpool
User status: Offline
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ring the link, theyre 2 doors down going by the address. ask someoen to pop in for you 01324 610765
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by Ben G
thats the one yell are giving for every store in falkirk
Is it, I just typed in Vodaphone Falkirk ?? 
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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last 2 times i phoned vodafone its been an irish guy on the phone.
very difficult to understand his accent, but not as bad as some indian guy.
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Twiggy
Member
Registered: 15th Oct 04
User status: Offline
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Inverness near enough??
01463 714557 Phone and ask for the Falkirk number?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by JadeM
quote:
Originally posted by Ben G
thats the one yell are giving for every store in falkirk
Is it, I just typed in Vodaphone Falkirk ??
same here, 3 pages came up of stores with the same number
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Liam
Member
Registered: 19th Jan 06
Location: Stafford
User status: Offline
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Put the number into the "saynoto0870" website, it lists mobile numbers for the stores, ring one of the ones on the list for scotland and ask to be put through to the local branch?
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by Ben G
same here, 3 pages came up of stores with the same number
LOL I never read any further than the 1st number
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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you cant call the local branch, same as most banks etc. - stops th staff there getting caught up on the phone all day
also, youll get emailed and texted when its available for pick up
thirdly, our call centres are based in stoke, banbury and warrington... oh and cairo but youll barely be able to tell when you speka to them as they sound more english than haklf the staff from stoke
oh and if youre still habing trouble then let me know and i can call up the priority helpline and try to get it resolved
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