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Author Windows Domain Problem
Voyto
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Registered: 9th Feb 03
Location: Stafford
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5th Aug 11 at 08:14   View User's Profile U2U Member Reply With Quote

Not really a member of any other forums, so hoping some of you pro's can help me on this one....

- Workplace Windows domain, approx 30 users.
- All users have their own login name, no password required.
- Mixture of Windows XP / Windows 7

Some of these workstations are computerised factory saw's, running windows XP as their OS. They access CAD information from our server using a simple mapped drive. The problem we're having is loss of network resources overnight, if the machine is left on. We do also have this issue with normal desktop workstations, which is easy to log off, log on and that seems to fix any permissions problems. This isn't ideal for the factory equipment.

It's like the machines are logging off (and losing their domain permissions), without actually logging off. Timeout??

Help Please

kthxbai
John
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Registered: 30th Jun 03
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5th Aug 11 at 08:42   View User's Profile U2U Member Reply With Quote

Is the server rebooting?
Voyto
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Registered: 9th Feb 03
Location: Stafford
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5th Aug 11 at 09:00   View User's Profile U2U Member Reply With Quote

Nope, uptime is a few weeks.
VrsTurbo
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Registered: 8th Jun 10
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5th Aug 11 at 09:01   View Garage View User's Profile U2U Member Reply With Quote

Is it all the computers? Is the switch on a UPS?
Voyto
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Registered: 9th Feb 03
Location: Stafford
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5th Aug 11 at 09:29   View User's Profile U2U Member Reply With Quote

The switch isn't on a UPS, but it's only 1 switch serving the whole site. The win7 machines don't seem to be affected.

Is there a command I can run on the workstation to help debug?
Voyto
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Registered: 9th Feb 03
Location: Stafford
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5th Aug 11 at 09:30   View User's Profile U2U Member Reply With Quote

Those who log out at the end of the day and log in at the start of the day have no problems. It's only if they leave it logged in overnight, and obviously the factory equipment which is on 24/7.
VrsTurbo
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Registered: 8th Jun 10
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5th Aug 11 at 10:29   View Garage View User's Profile U2U Member Reply With Quote

when you leave run a constant ping to the server and have it log it to a text file.

Then you can find out the time its happening and it can help.
Dom
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Registered: 13th Sep 03
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5th Aug 11 at 11:26   View User's Profile U2U Member Reply With Quote

So the network share disconnects? What does it do if you try and reconnect? Can you still browser the share via IP (ie: in the Run prompt, //IP_ADDRESS_OF_SERVER/SHARE_DIRECTORY/)? What MS Server are you running?

There is a timeout that disconnects network shares which might be the route of your problems. From memory you can disable that by running the command - NET CONFIG SERVER /AUTODISCONNECT:-1. Doing a NET CONFIG SERVER will tell you the current timeout.
Voyto
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Registered: 9th Feb 03
Location: Stafford
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5th Aug 11 at 11:51   View User's Profile U2U Member Reply With Quote

Dom: Can't navigate to shares manually in that way, gives a permissions error. I'll take a look at your second suggestion and report back...
Voyto
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Registered: 9th Feb 03
Location: Stafford
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5th Aug 11 at 14:16   View User's Profile U2U Member Reply With Quote

quote:

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\Documents and Settings\Administrator.AIMSSERVER>net config server
Server Name \\AIMSSERVER
Server Comment

Software version Microsoft Windows Server 2003 R
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{8A3F2E58-D778-465C-8FAA-7A0B4C4BC350} (001c23dbda41)
NetBT_Tcpip_{8B67D817-D66D-4013-9056-1AD1249C9087} (005345000000)


Server hidden No
Maximum Logged On Users Unlimited
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


C:\Documents and Settings\Administrator.AIMSSERVER>



Doesn't the session time-out refer to remote desktop sessions?
Dom
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Registered: 13th Sep 03
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5th Aug 11 at 17:01   View User's Profile U2U Member Reply With Quote

No, RAS is set only via the registry from what i remember. Have a look at KB297684 and KB138365 (do these on the server, better off using command line if you're wanting to disable it). 'offline synchronization' could also be the cause, just make sure that is disabled; likewise disable any power management on the NICs (servers and workstations).


Edit - You don't happen to run Symantec AV do you? I remember there being any issue with drives disconnecting due to dodgy mapped drive names. (HERE - http://support.microsoft.com/kb/932463)

[Edited on 05-08-2011 by Dom]
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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7th Aug 11 at 11:55   View Garage View User's Profile U2U Member Reply With Quote

What are the switches?
richardworrall
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Registered: 20th Sep 05
Location: Derby
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7th Aug 11 at 16:25   View Garage View User's Profile U2U Member Reply With Quote

youve not got the network card settings to be turned off by the PC have ya in the power management tab of the properties of the LAN. We sometimes have a similar problem at work when we forget to change the settings on new PC's
Steve
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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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7th Aug 11 at 16:40   View Garage View User's Profile U2U Member Reply With Quote

was about to say what richard said
pow
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Registered: 11th Sep 06
Location: Hazlemere, Buckinghamshire
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7th Aug 11 at 21:46   View Garage View User's Profile U2U Member Reply With Quote

That is a good shout as well.

We had a similar issue but that was a 802.1x auth issue hence asking about the switching gear.

Try the powersaving shite int he BIOSD as well

 
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