Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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Had this guy whos fridge freezer has been making excessive noise... phoned him up the other day for a better description of the fault so we could get some parts prepped for an engineer to go out with.
Today I received a pretty amusing letter from him .... and this hand drawn picture detailing the fault
Going out of my way to help this guy now - much more effective way to get good service than shouting down a phone
[Edited on 13-01-2012 by Dr Pepper]
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Could do with a bigger pic, looks interesting.
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brebaz
Member
Registered: 11th Dec 09
Location: newcastle
User status: Offline
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Looks like hes a good drawer....
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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should be bigger now
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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that's incredible.
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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That's awesome!
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Nath
Member
Registered: 3rd Apr 02
Location: MK
User status: Offline
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What a drawing that is!
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Rich H
Member
Registered: 26th Oct 05
Location: West Sussex Drives: E46 M3
User status: Offline
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That's awesome
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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Fucking legend! Glad you're looking after him, I would probably give him a brand new one for free!
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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Drawn on the 1st of december and still hasnt been fixed
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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What did the amusing letter say?
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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"not to scale"
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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quote:
Originally posted by sc0ott
Drawn on the 1st of december and still hasnt been fixed
Been out a few times now for this fault since october.... its an intermittent fault and it never does it when we are there - tried a couple of things but its still happening so phoned him to see exactly where the noises were coming from to get some parts prepped by our technical manager ... got this in the post today
Think we a re gonna try once more and fix it then look to replace it if we cant - its not exactly a cheep piece of equipment to exchange for what could be a basic fault though
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Colin
Member
Registered: 4th Apr 02
User status: Offline
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Think hes maybe left the car in the garage with the stereo on & the dog in it.
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Gavin
Premium Member
Registered: 3rd Apr 02
Location: West Midlands
User status: Offline
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fooking hell!!! Skills!!
pew pew pew pewwwww
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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quote:
Originally posted by C2RL R
What did the amusing letter say?
Just him generally being spot on and finding the whole thing rather amusing ...the appliance works fine, it just makes noise that it shouldnt be
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JonnyJ
Member
Registered: 23rd Sep 05
Location: Scotchland
User status: Offline
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That is fucking class Give him a free fridge like someone said, send it into the national press for some good publicity.
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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quote:
Originally posted by JonnyJ
That is fucking class Give him a free fridge like someone said, send it into the national press for some good publicity.
He doesnt really want a new fridge/freezer thats the problem... when they are delivered they have to be left standing for 12 hours before you turn them on, then they take 12 hours with nothing in them to get down to temperature.... he has it stacked full of food so it would be a real hassle to deal with ... he is happy for repair if we can identify where the hell its coming from - which isnt easy when it doesnt do it all the time
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Generation
Member
Registered: 7th Jul 09
Location: Essex
User status: Offline
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Put another in his house, wait for it to be set up, comes back 24 hours later, when food has been transferred?
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samole
Member
Registered: 11th Aug 10
Location: Altrincham
User status: Offline
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That's epic!
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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quote:
Originally posted by Generation
Put another in his house, wait for it to be set up, comes back 24 hours later, when food has been transferred?
It would be cheaper to replace it and compensate him for all his food than doing that.
We will get it fixed for him im sure - only a certain number of parts could be responsible for the fault - we are just gonna get all of them ordered then send an engineer out for 5 or 6 hours to change them all one by one and properly test it
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Ben J
Member
Registered: 31st Jan 05
Location: Cheshire
User status: Offline
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Thats great! Assume he's an illustrator or something? Amazing talent.
You going to get it framed for the office wall?
Miele fridge? Not cheap!
[Edited on 13-01-2012 by Ben J]
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Sunz
Member
Registered: 12th Jan 07
Location: SE England
User status: Offline
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His grey fridge doesn't go well with blue and yellow !
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Jules S
Premium Member
Registered: 24th Dec 03
User status: Offline
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Excellent
That's the sort of thing my boss would do (architect)
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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Also had a chat to bobby zamorra today about his washing machine, and had dirk kuyt on the phone a couple of months back about his coffee machine. We do all of the London premiership clubs training ground and stadium appliances now... And this week we had to go and repair the hob In Jamie olivers house that he uses on tv lol it's quite funny chatting to celebrities about pretty mundane things. Suprising how many of them deal with it themselves rather than getting a PA on it
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